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NCDOT - Specialist- Expert

Neodym Technologies

Sanford, North Carolina • Today

Easy Apply

Contract, Third Party

$51 - $55

Specialist - Expert

Cynet Systems

Sanford, North Carolina • Today

Easy Apply

Contract, Third Party

Depends on Experience

Specialist- Expert

CCS Global Tech

Sanford, North Carolina • Today

Easy Apply

Contract, Third Party

Oracle HCM Cloud Payroll & Benefits Functional Expert (Fast Formula Specialist)

SamaraTech LLC

Remote • Today

Easy Apply

Contract

Depends on Experience

Regulatory Specialist

Trinite Consulting Group LLC

Remote • 18d ago

Easy Apply

Contract

Depends on Experience

Contracts & Program Specialist

Johnson Technology Systems Inc (JTSI)

Remote • 18d ago

Easy Apply

Full-time

$30 - $40

MARKETING SPECIALIST

TSR Consulting Services, Inc.

Remote • Today

Easy Apply

Contract

$40 - $42.00 per hour

NetSuite Developer / Integration Specialist

TekDallas

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

Dynatrace Implementation Specialist

BCforward

Remote • Today

Easy Apply

Full-time

$100000.00 - $110000 per annum

Looking For____Desktop Support Specialist I (W2 Position)

Anveta Inc

Remote • 5d ago

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Contract

Depends on Experience

Operations Specialist

Nextgen Information Services

Remote • 6d ago

Easy Apply

Contract

25 - 30

W2 :: Remote :: VistA/MUMPS Healthcare Applications Support Specialist || G.C / U.S.C

Bitsoft International, Inc.

Remote • 6d ago

Easy Apply

Contract

Depends on Experience

ORBUSInfinity Architecture Specialist - Remote

VIVA USA INC

Remote • 20d ago

Easy Apply

Contract

87 - 92

Senior Tecsys Elite WMS / Distribution ERP Specialist

Pacific Consultancy Services

Remote • 7d ago

Easy Apply

Contract

Depends on Experience

Strategic Planning Specialist

System One

Remote • 5d ago

Easy Apply

Contract

Depends on Experience

IT Compliance Specialist

System One

Remote • 5d ago

Easy Apply

Contract

$55000

Engineering Licensed Specialist 14 - Project Director

State of Michigan

Remote or Detroit, Michigan • Today

Full-time

USD 47.23 - 68.21 per hour

Engineering Licensed Specialist 14 - Project Director

State of Michigan

Remote or Lansing, Michigan • Today

Full-time

USD 47.23 - 68.21 per hour

Configuration Manager and Documentation Specialist / Tech Writer

9th Way Insignia

Remote • 4d ago

Full-time

$98135.18 - $125000

Senior Customer Technical Support Specialist, Lab Automation - 3rd Shift (4 x 10-hour days) - REMOTE

Danaher Corporation

Remote • Today

Full-time

USD 31.00 - 41.00 per hour

Data Science and Informatics Specialist 3 (DSIS3/SPI)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 105,612.00 - 142,020.00 per year

Data Science and Informatics Specialist 2 (DSIS2/SPI)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 95,676.00 - 128,688.00 per year

IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

NMS Specialist

Synergis

Remote • 17d ago

Easy Apply

Contract

50 - 60

Desktop Support Specialist

Solomons International

Sanford, North Carolina • 4d ago

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Third Party, Contract

Depends on Experience

Desktop Support Specialist

Software People, Inc.

Sanford, North Carolina • Today

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Contract

Desktop Support Specialist

InterBase Corporation

Sanford, North Carolina • 3d ago

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Contract

Up to $50

Profound Platform Specialist

Shree Narayani Networking Solutions LLC

Remote • 14d ago

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Third Party, Contract

$65 - $70

Desktop Support Specialist

HonorVet Technologies

Sanford, North Carolina • 4d ago

Easy Apply

Third Party, Contract

$44

Principal MAOP Project Specialist

Brooksource

North Carolina • Today

Contract

$55.00 - $60.00

Job Details

Skills

NCDOT Desktop Support Specialist
Desktop Support Specialist
IT Support Specialist
Technical Support Specialist
Service Desk Specialist
Help Desk Specialist
Desktop Support Engineer
End User Support
Service Desk
IT Service Management
Incident Management
Problem Management
Ticket Management
ServiceNow
Hardware Support
Computer Hardware
Software Support
Peripheral Support
Printer Support
Network Printers
Computer Imaging
Desktop Imaging
Software Installation
Application Deployment
Computer Replacement
User Data Migration
Profile Migration
Active Directory
AD
Email Administration
NCID
Citrix
File Servers
Data Restoration
Account Management
Network Troubleshooting
Networking Protocols
Network Infrastructure
Application Troubleshooting
Customer Support
Customer Service
Technical Troubleshooting
Root Cause Analysis
Technical Documentation
SOP Documentation
SLA
OLA
IT Security
Security Policies
Data Protection
Project Management
Team Leadership
Mentoring
NCDIT
NCDOT
North Carolina Department of Transportation
State Government
Sanford NC
Travel Required

NCDOT Desktop Support Specialist
Desktop Support Specialist
IT Support Specialist
Technical Support Specialist
Service Desk Specialist
Help Desk Specialist
Desktop Support Engineer
End User Support
Service Desk
IT Service Management
Incident Management
Problem Management
Ticket Management
ServiceNow
Hardware Support
Computer Hardware
Software Support
Peripheral Support
Printer Support
Network Printers
Computer Imaging
Desktop Imaging
Software Installation
Application Deployment
Computer Replacement
User Data Migration
Profile Migration
Active Directory
AD
Email Administration
NCID
Citrix
File Servers
Data Restoration
Account Management
Network Troubleshooting
Networking Protocols
Network Infrastructure
Application Troubleshooting
Customer Support
Customer Service
Technical Troubleshooting
Root Cause Analysis
Technical Documentation
SOP Documentation
SLA
OLA
IT Security
Security Policies
Data Protection
Project Management
Team Leadership
Mentoring
NCDIT
NCDOT
North Carolina Department of Transportation
State Government
Sanford NC
Travel Required

Summary

Role- NCDOT - Specialist- Expert

Worksite Address: 1530 S. 7th Street
Sanford, NC 27330

Short Description: This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support in the Sanford, NC area.** Travel Required**

Complete Description: The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.

Project Management -
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

Develop and maintain appropriate documentation for all responsible areas -
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

System Security -
It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91093837
Position Id: 8944-19746-1788879739
Posted 5 hours ago

Fitment

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Similar Jobs

Desktop Support Specialist

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Desktop Support Specialist: This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support in the Sanford, NC area The Direct Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service des

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Phone/Skype Hire. Onsite from day 1 Location: Sanford, NC Duration: 12+ months This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support in the Sanford, NC area.** Travel Required** Seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to ev

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Desktop Support Specialist in NC

Raleigh, North Carolina

•

11d ago

Title : NCDOT- Specialist- Expert (809207) Location : Raleigh,NC Duration : 12 + Months Job Type : C Description : This request is for a Desktop Support Specialist based at Century Center, Raleigh NC to help support the high number of Service Desk and customer requests in the Raleigh, Garner & statewide areas. Day-to-day responsibilities. ** Travel Required** **The candidate will be required to work onsite in the Century Center, Raleigh NC local area. The candidate will be able to expense for

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Desktop Support Specialist // Local to NC

No location provided

•

Today

Client: State of North Carolina Title: NCDOT - Specialist- Expert (810973) Location: 1530 S. 7th Street Sanford, NC 27330 Interview Type: Either Webcam Interview or In Person Mode: Onsite This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support in the Sanford, NC area.** Travel Required** The NCDIT-Transportation is seeking an Expert Specialist resource

Easy Apply

Full-time, Part-time, Third Party, Contract

Job Details

Skills

NCDOT Desktop Support Specialist
Desktop Support Specialist
IT Support Specialist
Technical Support Specialist
Service Desk Specialist
Help Desk Specialist
Desktop Support Engineer
End User Support
Service Desk
IT Service Management
Incident Management
Problem Management
Ticket Management
ServiceNow
Hardware Support
Computer Hardware
Software Support
Peripheral Support
Printer Support
Network Printers
Computer Imaging
Desktop Imaging
Software Installation
Application Deployment
Computer Replacement
User Data Migration
Profile Migration
Active Directory
AD
Email Administration
NCID
Citrix
File Servers
Data Restoration
Account Management
Network Troubleshooting
Networking Protocols
Network Infrastructure
Application Troubleshooting
Customer Support
Customer Service
Technical Troubleshooting
Root Cause Analysis
Technical Documentation
SOP Documentation
SLA
OLA
IT Security
Security Policies
Data Protection
Project Management
Team Leadership
Mentoring
NCDIT
NCDOT
North Carolina Department of Transportation
State Government
Sanford NC
Travel Required

NCDOT Desktop Support Specialist
Desktop Support Specialist
IT Support Specialist
Technical Support Specialist
Service Desk Specialist
Help Desk Specialist
Desktop Support Engineer
End User Support
Service Desk
IT Service Management
Incident Management
Problem Management
Ticket Management
ServiceNow
Hardware Support
Computer Hardware
Software Support
Peripheral Support
Printer Support
Network Printers
Computer Imaging
Desktop Imaging
Software Installation
Application Deployment
Computer Replacement
User Data Migration
Profile Migration
Active Directory
AD
Email Administration
NCID
Citrix
File Servers
Data Restoration
Account Management
Network Troubleshooting
Networking Protocols
Network Infrastructure
Application Troubleshooting
Customer Support
Customer Service
Technical Troubleshooting
Root Cause Analysis
Technical Documentation
SOP Documentation
SLA
OLA
IT Security
Security Policies
Data Protection
Project Management
Team Leadership
Mentoring
NCDIT
NCDOT
North Carolina Department of Transportation
State Government
Sanford NC
Travel Required

Summary

Dice Id: 91093837
Position Id: 8944-19746-1788879739
Posted 5 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Desktop Support Specialist

Sanford, North Carolina

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Desktop Support Specialist in NC

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