Description Our customer is seeking a IT Support Specialist for its Dulles office, which supports approximately 150 to 200 onsite users including the CEO. This role is part of a 16-person support team that serves over 6,000 users nationwide across 25 offices and hundreds of job sites. While the primary focus is providing hands-on technical support (level 1 and 2) at the local level, the position also provides day-to-day remote support to all 6000 users. 70% local support and 30% remote support.