Key ResponsibilitiesThe EOC Specialist focuses on real-time incident management and technical troubleshooting. Continuous Monitoring: Actively monitors enterprise systems, networks, and hardware using specialized software (e.g., SolarWinds, Splunk) to identify alerts or performance degradations. Incident Response: Serves as the first responder for technical outages. This includes triaging incidents, performing initial troubleshooting (e.g., pinging devices, checking router logs), and escalating