Job Title: Desktop Support Technician (Tier II) Location: Washington, DC Duration: 6 + Months Contract Required Education & Experience: High School diploma with 5+ years of prior relevant experience Customer service-focused attitude Current Public Trust clearance Ability to maintain a Public Trust clearance Past experience providing IT (Tier II) support in a Windows office environment Excellent written and verbal communication skills Use of an ITSM ticketing system The types of work a candidat