job summary: Are you a tech-savvy problem solver looking to kickstart your career in IT? We are seeking a motivated Help Desk Associate to join a dynamic, fast-paced technical team. In this role, you will be the first line of defense for all technical inquiries, providing essential support to end-users while sharpening your troubleshooting skills across a variety of hardware and software platforms. If you are passionate about technology and pride yourself on delivering top-tier customer servic