Are you a proactive troubleshooter who thrives on variety? Join our dynamic team in a role that blends desk-side support (60%) with remote help desk assistance (40%). This is a 6-month contract-to-hire opportunity based out of the White Marsh office, supporting our other regional offices. The RoleYou will be the face of IT, resolving Level I issues and triaging Level II/ tickets. From hardware imaging to network troubleshooting, you ll ensure our team stays connected and secure. Key Responsibili