We are seeking a motivated and customer-focused Junior IT Support Technician to join our team. This position provides first-line technical support to end users, focusing on Windows troubleshooting, basic networking issues, and general problem resolution in a fast-paced environment. CORE RESPONSIBILITIES Provide timely technical support to users via phone, email, chat, remote tools, and in-person assistance Troubleshoot and resolve common Windows operating system issues (Windows 10/11) Diagnose