PeakIT
Remote or Hybrid in Durham, North Carolina
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Today
Position OverviewThe AI Customer Assurance Engineer delivers high-quality responses to customer information requests while advancing the team's use of AI tools. This hybrid role combines product subject matter expertise with AI model training and refinement. You will balance hands-on customer engagement, data compliance, and the development of AI-enabled service workflows.Core ResponsibilitiesCustomer Assurance: Own and resolve complex customer requests regarding product data, security, and comp
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Depends on Experience