InterSec Inc.
Atlanta, Georgia
•
4d ago
Engineer - Software Support(L3)Atlanta, GA#Positions:3Experience Level:5+ yearsDuration: 6 months + extendableWhat You will Do:Responsible for efficiently handling and resolving technical issues which have been passed on by L2.Ensure timely and effective action as per decided work flow basis priority and severity for each ticket.Should ensure maximum issues are resolved without L4/R&D involvement.Should ensure adherence to committed SLA's for each reported issue.Should follow ticketing SOP's and
Easy Apply
Third Party, Contract
Depends on Experience