Job Title: Technical Project Manager
Location: Onsite–Pikeville, MD
Job Type: Long-Term Contract
Degree Certificates are mandatory to submit.
Job Summary:
The client is seeking a skilled professional to support and oversee CAD, RMS, and Mobile systems operations across multiple agencies. This role involves governance, project coordination, vendor management, operational oversight, stakeholder communication, and support for system enhancements and compliance activities.
Key Responsibilities
- Develop strong functional knowledge of supported systems including CAD, RMS, and Mobile platforms
- Manage overall project/program planning, governance, prioritization, and delivery management including scope, schedule, risks, issues, and dependencies
- Oversee support operations including intake, prioritization, SLA reporting, escalation coordination, and process governance
- Coordinate vendor and contract deliverables to ensure timelines, requirements, and service expectations are met
- Support budget planning, purchase tracking, and invoice coordination for allied agencies
- Serve as the primary liaison between the client, agency leadership, vendors, and third-party partners
- Act as State Product Owner for governance activities related to CAD, RMS, and Mobile systems
- Coordinate enhancement requests, prioritization, and multi-agency change management activities
- Prepare reports, briefings, and executive-level communication materials regarding operational status, risks, and timelines
- Coordinate system and workflow changes impacting multiple agencies and stakeholders
- Manage offense code coordination activities across agencies including scheduling, approvals, and communications
- Support NIBRS and audit-related activities including planning, remediation tracking, and reporting
- Create user communications, release notes, documentation, and training materials
- Deliver end-user training when required
- Create task orders, work authorizations, and coordinate statements of work with vendors and stakeholders
- Attend executive-level meetings as required
- Perform other duties as assigned
Preferred:
- Five (5) or more years project management experience on complex IT projects implementing COTS/Mobile
- systems.
- Five (5) or more years project management experience developing both technical and business process (nontechnical)
- requirements for implementation of IT systems in private or public sector organizations.
- PMI certification as a PMP.
- Minimum of four (4) years project management experience required with a multi-agency law enforcement CAD, RMS and Mobile system.
About Cyquent
Cyquent is a CMMI & ISO Certified Technology Enabler providing end-to-end IT solutions and services to organizations in both the public and private sectors since 2001. We are known for delivering high-quality, scalable solutions across complex enterprise environments.
Why Join Cyquent?
This is an opportunity to work alongside a high-performing technology team supporting a wide range of enterprise and public sector clients. You’ll gain hands-on experience working on impactful projects in a collaborative and fast-paced environment.
We offer:
- Competitive salary and 401(k)
- Comprehensive health benefits (medical, dental, and vision) starting on Day 1
- Paid time off annually, plus state holidays
- Support for professional growth, including certification assistance and continued learning opportunities
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