Senior - Organizational Change Manager

We are looking for Senior - Organizational Change Manager for our client in Edmonton, AB

Job Title: Senior - Organizational Change Manager

Job Location: Edmonton, AB

Job Type: Contract

Job Overview:

Requirement/Must Have:

• University graduation in a related field (such as Commerce, Communications) plus 4+ years progressively responsible related experience OR diploma in a related field and a minimum 6+ years of progressively responsible work experience.
• Change management methodologies and principles. (4 Years).
• Demonstrated experience in consultation, facilitation, interpersonal, and relationship management skills. (4 Years).
• Experience developing and delivering communications and presentations at multiple levels of an organization. (5 Years).
• Experience developing change management deliverables including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, Communication Strategy and Plans. (5 Years).
• Experience developing readiness programs, training or stakeholder engagement. (5 Years).
• Experience with ERP systems change management (e.g., Finance, HCM/Payroll, Supply Chain Management). (4 Years).
• Negotiation, conflict resolution, and influencing skills. (4 Years).
• Certification with one of the following Change Management certification or accreditation (e.g., Prosci, APMG, CMI or similar) from a recognized issuing body.

Responsibilities:

• Collaborate with project sponsors, project teams, operational teams, vendors, cross-functional teams, and 1GX Change Network to ensure all project activities are completed.
• Collaborate with Program Manager in the development of project schedule plans and strategies, estimate resource requirements, develop and monitor work plans for completion of project tasks.
• Assist with risk management and issues management.
• Build and deliver presentations relating to change management for various levels of the organization (Executive, Branch, etc.).
• Plan and facilitate meetings with management and other stakeholders as required.
• Conduct stakeholder identification and stakeholder analysis.
• Assess and manage key stakeholders.
• Conduct gap analysis, change impact analysis.
• Develop and implement effective change strategies and plans.
• Develop and implement effective communication plans.
• Develop communication materials.
• Develop and implement resistance management plans.
• Ensure information is communicated to impacted audiences throughout the duration of the project/program.
• Define and measure success metrics and monitor change progress.
• Identify risks and issues relating to change management functions.
• Conduct business and stakeholder readiness assessments.
• Proactively engage and lead relevant stakeholder engagement in support of ongoing 1GX adoption and sustainment.
• Provide specialized advice and support to ensure the consistent and effective application of change management methodology, tools, and approaches.
• Leverage approved digital, collaboration, and AI-enabled tools, where appropriate, to support change analysis, content development, stakeholder engagement, communications, and reporting activities, in alignment with client policies and standards.
• Ensure new technology solutions or applications are rolled out successfully and in a sustainable way.
• Writing compelling copy to create engaging communications.
• Understand the role of communication in change management - working to reposition organizational change and end user needs and expectations.

Nice to Have:

• Experience using AI tools (such as Microsoft Co-Pilot, Gemini, or NotebookLM, etc.) to scale OCM efforts such as analyzing stakeholder survey sentiments, drafting executive briefing notes, or generating multi-channel communication strategies. (2 Years).
• Experience leading and facilitating meetings with stakeholders at all levels.
• Experience with digital adoption platforms as a strategic change intervention rather than just a training tool; aligning digital walk-throughs to high-risk change impacts; using platform analytics to measure digital friction; and articulating the ROI/benefits to stakeholders. (2 Years).
• Experience with client structure and relevant client ministry functions, reporting relationships, and business application processes. (2 Years).
• Experience working in or for the public sector. (4 Years).
• Client business plan goals, strategies, and priorities associated with corporate 1GX applications or similar enterprise systems (Oracle, SAP) and strategic roadmap. (4 Years).