Organizational Change Manager - Intermediate

We are looking for Organizational Change Manager - Intermediate for our client in Edmonton, AB

Job Title: Organizational Change Manager - Intermediate

Job Location: Edmonton, AB

Job Type: Contract

Job Overview:

Requirement/Must Have:

• University graduation in a related field (such as Commerce, Communications) plus 4+ years progressively responsible related experience OR diploma in a related field and a minimum 6+ years of progressively responsible work experience.
• Change management methodologies and principles. (3+ Years).
• Experience conducting stakeholder analysis and change readiness assessments through workshops, focus groups, and surveys. (3+ Years).
• Experience developing and implementing effective change plans. (3+ Years).
• Experience developing and implementing effective communication plans. (3+ Years).
• Experience developing and implementing effective training plans. (3+ Years).
• Experience developing and implementing resistance management plans. (3+ Years).
• Experience developing and maintaining organizational change management approaches and toolkits. (3+ Years).
• Experience identifying and tracking change management key performance indicators (KPIs) and key behavioural indicators (KBIs). (3+ Years).
• Experience with Change management lifecycle (business and system). (3+ Years).
• Experience with ERP systems change management (e.g., Finance, HCM/Payroll, Supply Chain Management). (3+ Years).
• Experience working as Change Manager on large complex custom software application development project. (3+ Years).
• Experience executing change impact assessments to understand and document scope/scale of changes.

Responsibilities:

• Collaborate with project sponsors, project teams, operational teams, vendors, cross-functional teams, and Change Network to ensure all project activities are completed.
• Collaborate with Program Manager in the development of project schedule plans and strategies, estimate resource requirements, develop and monitor work plans for completion of project tasks.
• Assist with risk management and issues management.
• Build and deliver presentations relating to change management for various levels of the organization.
• Plan and facilitate meetings with management and other stakeholders as required.
• Conduct stakeholder identification and stakeholder analysis.
• Assess and manage key stakeholders.
• Conduct gap analysis, change impact analysis.
• Develop and implement effective change strategies and plans.
• Develop and implement effective communication plans.
• Develop communication materials.
• Develop and implement resistance management plans.
• Ensure information is communicated to impacted audiences throughout the duration of the project/program.
• Define and measure success metrics and monitor change progress.
• Identify risks and issues relating to change management functions.
• Conduct business and stakeholder readiness assessments.
• Proactively engage and lead relevant stakeholder engagement in support of ongoing adoption and sustainment.
• Provide specialized advice and support to ensure the consistent and effective application of change management methodology, tools, and approaches.
• Leverage approved digital, collaboration, and AI-enabled tools, where appropriate, to support change analysis, content development, stakeholder engagement, communications, and reporting activities.
• Ensure new technology solutions or applications are rolled out successfully and in a sustainable way.
• Writing compelling copy to create engaging communications.
• Understand the role of communication in change management - working to reposition organizational change and end user needs and expectations.

Nice to Have:

• Demonstrated experience in consultation, facilitation, interpersonal, and relationship management skills. (3+ Years).
• Work experience creating and using advanced Excel skills such as Pivot table, VLOOKUP etc. (3+ Years).
• Experience creating PowerPoint presentations. (3+ Years).
• Experience leading and facilitating meetings with stakeholders at all levels. (3+ Years).
• Experience managing vendor relationships, contract requirements, deliverables, and performance tracking. (3+ Years).
• Experience using Visio for process mapping. (3+ Years).
• Experience utilizing AI Productivity Tools (e.g., Co-Pilot, Gemini, NotebookLM) to enhance content development and workflow efficiency. (1+ Year).
• Experience with Digital Adoption Tools (e.g., WalkMe) for creating in-application guidance and support. (1+ Year).
• Experience with risk management and issues management. (3+ Years).
• Experience working in or for the public sector. (1+ Year).
• Experience working with MS Project tools. (3+ Years).
• Negotiation, conflict resolution, and influencing skills. (3+ Years).
• Stakeholder engagement and working with the stakeholder community, clients, partners, and service providers affected by ERP applications.

Skills:

• Strong verbal and written communication skills.
• Excellent communication and presentation skills.
• Ability to communicate effectively with stakeholders.

Qualification And Education:

• Certification with one of the following Change Management certification or accreditation (e.g., Prosci, APMG, CMI or similar) from a recognized issuing body.