It Support Technician

Description
Seeking a Level 2 Onsite Support Technician based in the Norwalk, CT area who can travel to nearby client locations as needed, including Trumbull, Stamford, and Danbury. That will serve as the primary onsite technical resource for one of our healthcare clients. The ideal candidate is an outgoing, customer-focused, and solutions-driven technician who feels comfortable supporting users in person across all levels of the organization.
You will own the day-to-day onsite support experience while maintaining strong alignment with the Service Desk. This role requires someone who is proactive, personable, and highly effective at troubleshooting.
Skills
technical support, pc support, help desk support, hardware troubleshooting, office 365, active directory, printers, macos, sonicwall, customer service
Top Skills Details
technical support,pc support,help desk support,hardware troubleshooting,office 365,active directory,printers,macos,sonicwall

• Working knowledge of systems hardware, printers, scanners, and other peripheral devices
• Working knowledge of layer 1 and layer 2 switching
• Exchange / Office 365 Support and understand Active Directory
• O365 Admin / Azure Active Directory Support

Additional Skills & Qualifications

• Preferred certifications: A+, Network +, Windows Desktop
• Preferred work experience: Managed Service Provider or consulting environment
• Preferred systems experience: ConnectWise, Automate Control and Manage
• Strong critical and analytical problem-solving skills
• Excellent verbal and written communication
• Exceptional attention to detail and highly organized
• Comfortable multi-tasking
• Comfortable with being CompassMSP representative while onsite with clients
• Require a valid driver's license

Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Norwalk, CT.
Pay and Benefits
The pay range for this position is $22.75 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Norwalk,CT.
Application Deadline
This position is anticipated to close on Mar 20, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.