Jira SaaS Administrator

Washington, DC, US • Posted 1 day ago • Updated 1 day ago
Contract Independent
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

  • SaaS Admin
  • Jira
  • Devops
  • Jira Query Language
  • Atlassian Marketplace apps

Summary

Role: Jira SaaS Administrator

Location: Washington, DC

Duration: Long Term

Position Overview:

We are seeking an experienced Jira SaaS Administrator to manage, maintain, and optimize our Atlassian Cloud environment. The ideal candidate will have deep expertise in Jira Software, Jira Service Management, and Atlassian Cloud administration. This role will partner with technology and DevSecOps teams to implement scalable solutions, improve workflows, and ensure platform reliability, security, and governance.

Key Responsibilities:

  • Administer and maintain Jira Cloud instance(s) including user management, permissions, and security
  • Design, configure, and maintain projects, workflows, screens, issue types, fields, permissions, and notification schemes.
  • Install, configure, and maintain Marketplace apps/plugins
  • Manage Jira projects, boards (Scrum/Kanban), and dashboards
  • Configure and support integration with enterprise applications and third-party tools
  • Monitor system performance and implement optimization strategies
  • Develop and maintain automation rules to improve operational efficiency
  • Create and maintain technical documentation, knowledge articles, and operational procedures
  • Support migration, enhancement, and continuous improvement initiatives.
  • Manage user provisioning, access controls, groups, roles, and permissions
  • Implement governance, standards, and best practices for Atlassian Cloud platforms
  • Provide guidance and training to end users, project teams, and administrators
  • Monitor platform health, usage, performance, and licensing
  • Ensure compliance with security policies and data governance
  • Troubleshoot and resolve platform issues, collaborating with vendors and stakeholders as needed.

 

Required Qualifications:

  • 5+ years of hands-on Jira Cloud/SAAS administration experience
  • Strong understanding of Agile/Scrum methodologies
  • Proficiency with Jira workflows, schemes, and configurations
  • Experience with JQL (Jira Query Language)
  • Knowledge of Jira permissions and security schemes
  • Familiarity with Atlassian Marketplace apps
  • Strong problem-solving and analytical skills
  • Excellent communication and documentation skills

 

Preferred Qualifications

  • Atlassian Certified Jira Administrator (ACP-620) or similar certification
  • Experience with Jira Service Management
  • Background in IT service management or DevOps

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90987422
  • Position Id: 5479-3634-
  • Posted 1 day ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Washington, District of Columbia

Today

Easy Apply

Contract

Depends on Experience

Washington, District of Columbia

Today

Easy Apply

Contract

Depends on Experience

Washington, District of Columbia

4d ago

Easy Apply

Full-time

Depends on Experience

Washington, District of Columbia

Yesterday

Easy Apply

Contract

70 - 75

Search all similar jobs