Product Manager (Telecom domain experience)

Job Role:              Product Manager (Telecom domain experience)

Location:              Denver, CO / Stamford, CT (Hybrid)
Duration:             12+ Months Contract

1. Serves as primary point of contact between business stakeholders and engineering/development and production support teams.
2. Document requirements / report and tracks issues related to pricing and promotions.
3. Supports the process of translating business needs into formal technical requirement deliverables to cross functional teams. (IT, SIEBEL, FE Development, Etc)
4. Review Intake and Engage teams to perform Impact analysis
5. Document implementation approach of Promotions/offers launch, define customer experience for strategic initiatives
6. Able to map technical flows and functional diagrams aligning to business and system requirements
7. Work closely with cross functional teams to determine LOE and Refine stories
8. Attend Daily Scrum and Perform Post deployment verification and Sign off Deliverables
9. Proficient with the Project and Portfolio Management Tools (TFS, JIRA, Visio, MS Project, Clarity, etc.)
10. Consult with product teams and business owners to resolve issues regarding operations, implementations, and design approaches.
11. Must have strong technical background to understand integrations and debug applications and provide technical documentation to dev teams
12. Minimum of 7+ years of work experience in a technology-based role, like a technical product owner, Business system analysts is must
13. Must have experience in developing consumer applications in Telco or ecommerce sectors
14. Bachelor’s degree in information technology or computer science is preferred
15. This is a Hybrid role and requires 3 days on-site presence.

Product Manager :

1. Determines user needs and requirements and recommends ways to improve customer experience on digital sales channels.
2. Serves as primary point of contact between users and engineering/development/UX and other stakeholders.
3. Supports the process of translating business needs into formal functional & technical requirements.
4. Review Intake and Engage teams to perform Impact analysis with impacted teams
5. Provide roadmap view of prioritized initiatives based on business value and customer impacts
6. Must have clear and strong presentation and efficient communication skills
7. Provides supervision and guidance to development, UX teams with feature reviews and refinement sessions.
8. Informs various stakeholders about any issues with the current technical solutions being implemented
9. Able to map basic technical flow and business diagrams aligning to business and system requirement
10. Proficient with the Project and Portfolio Management Tools (TFS, JIRA, Visio, MS Project, Clarity, etc.)
11. Must have 10+ experience in Telco, Media and Entertainment industries or Consumer services industry
12. Masters/bachelor’s degree in information technology or computer science is preferred
13. This is a Hybrid role and requires 3 days on-site presence.