Change Manager

Vancouver, WA, US • Posted 6 hours ago • Updated 2 hours ago
Full Time
Part Time
On-site
Fitment

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Job Details

Skills

  • Workflow
  • Management
  • KPI
  • Collaboration
  • Software Security
  • Auditing
  • Regulatory Compliance
  • Health Care
  • Change Management
  • Configuration Management
  • Configuration Management Database
  • Incident Management
  • Problem Management
  • IT Service Management
  • ServiceNow
  • BMC Remedy
  • Stakeholder Management
  • Communication
  • Reporting
  • ITIL

Summary

Change Manager

Vancouver, WA - Onsite

Looking for experienced Change Managers with a strong background in IT Service Management and proven expertise in establishing and driving Change Management practices within the Healthcare industry.

Key Responsibilities

  • Lead and govern the end-to-end Change Management process in alignment with ITIL best practices.
  • Drive Greenfield implementation of Change Management processes, governance, workflows, and controls in healthcare environments.
  • Facilitate and manage Change Advisory Board (CAB) meetings.
  • Review, assess, and approve change requests based on business impact, risk, and compliance requirements.
  • Ensure successful planning, execution, and closure of Standard, Normal, and Emergency Changes.
  • Monitor Change Management KPIs, compliance metrics, and reporting requirements.
  • Collaborate with business, infrastructure, application, security, and operations teams to minimize service disruption.
  • Conduct post-implementation reviews and drive continual service improvement initiatives.
  • Support audit, regulatory, and compliance requirements within healthcare organizations.

Required Skills & Experience

  • 6-8 years of overall IT experience with significant exposure to IT Service Management (ITSM).
  • Hands-on experience in Change Management within enterprise environments.
  • Proven experience in Greenfield implementation of Change Management processes in the Healthcare industry.
  • Strong understanding of:
    • Change Management
    • Configuration Management (CMDB)
    • Major Incident Management (MIM)
    • Incident Management (IM)
    • Problem Management
  • Experience working with ITSM platforms such as ServiceNow, BMC Remedy, or similar tools.
  • Strong stakeholder management, governance, communication, and reporting skills.
  • Ability to work effectively in a fast-paced and highly regulated environment.

Mandatory Certification

ITIL 4 Foundation Certified OR

ITIL V3 Foundation Certified

we are not provid any Service visa.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10319880
  • Position Id: OOJ - 3018-2019-1785442810
  • Posted 6 hours ago
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