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Job Title: IT Program Manager III
Location: Charlotte, NC
Duration: Contract - 12 months
Pay Range: $64.52/hr (W2)
Job ID: 409672
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking an experienced IT Program Manager III to join our team. The ideal candidate will have strong experience in project, release, and change management, enterprise change governance tools, and Agile delivery, and a proven ability to drive cross-functional delivery to scope, schedule, quality, and budget.
Responsibilities:
- Plan, coordinate, and deliver defined project or small program deliverables across multiple teams.
- Communicate objectives, manage risks and issues, and ensure compliance with Enterprise Change Management standards.
- Provide end-to-end visibility into health, schedule, scope, quality, and cost, including status reporting to stakeholders and leadership.
- Facilitate delivery routines including kick-offs, status reviews, stakeholder meetings, change controls, and tollgates.
- Manage dependencies, remove impediments, and promote collaboration across organizations to meet timelines.
- Support resource planning, project financial management, and test estimation activities.
- Develop and manage detailed project plans, track action items, and maintain required documentation and tracking systems.
- Schedule and facilitate regular and ad hoc meetings, set agendas, and document minutes and action items.
- Identify, assign, escalate, and resolve risks and issues through closure.
Required Skills & Qualifications:
- 7+ years of end-to-end project, release, and change management experience.
- Hands-on experience as a Change Manager, including change reviews and approvals.
- Proficiency with BMC Remedy, ServiceNow, and JIRA for workflow, incident, problem, and change management.
- Working knowledge of Agile Scrum and Kanban processes.
- Strong project documentation review skills and adherence to standards and controls.
- Demonstrated analytical and problem-solving skills with effective risk and issue management.
- Excellent oral and written communication and the ability to present status and metrics to senior leaders and executives.
- Strong time management, prioritization, and organizational skills.
- Project financial management experience, including budgeting and forecasting.
- Proficiency with Microsoft Office, including Word, PowerPoint, and Excel.
Preferred Skills:
- Experience in large enterprise environments with formal Enterprise Change Management.
- Background in incident and problem management with ITIL-aligned practices.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits
- Opportunities for growth with global clients
- A supportive, inclusive culture that values innovation and people
- Exposure to cutting-edge technologies and projects
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
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