Position: IT Manager - Network (WAN Engineering)
Location: St. Louis, Missouri
Duration: Fulltime
Job ID: 174108
Job Overview: The Network Strategy and Operations Department is seeking an IT Manager to lead the WAN Engineering team. This role involves providing leadership, guidance, and direction to a team of network engineers. The IT Manager will focus on coaching and developing the team to design and deliver resilient network solutions that align with business requirements. Responsibilities include setting vision, fostering collaboration, removing obstacles, and ensuring alignment with business and IT stakeholders. Additionally, the role involves managing performance, career development, and team culture, including hiring, training, mentoring, rewarding, and recognition. Success in this position requires strong leadership skills, effective communication, and the ability to work collaboratively in a team-oriented environment.
Responsibilities: - Build, coach, and grow a high-performing team of network engineers through mentoring and career development.
- Foster a culture of trust, accountability, and collaboration across IT and business functions.
- Communicate technical concepts clearly to non-technical stakeholders and bridge business priorities with engineering execution.
- Own team performance management, hiring, training, and recognition.
- Model effective communication, collaboration, and conflict resolution.
- Define and drive network engineering objectives, ensuring solutions meet business needs for resilience, scalability, and security.
- Oversee team delivery of network designs, architectures, and related project plans.
- Collaborate with leaders and teams throughout IT to ensure alignment and partnership.
- Partner with vendors and procurement to shape strategic direction, evaluate solutions, and contribute to contract reviews.
- Provide oversight for escalations, ensuring timely resolution while empowering engineers to own technical outcomes.
- Balance risk with business priorities and apply appropriate urgency to issues.
Qualifications: - Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship.
- Must reside in St. Louis, Missouri, or the immediate surrounding area.
- Must be committed to incorporating security into all decisions and daily job responsibilities.
- 6+ years of IT experience.
- 2+ years of experience managing direct reports, including employee development, hiring, and performance management.
- Experience defining and managing IT infrastructure projects.
- Experience leading networking teams in large-scale enterprise or service provider environments.
- Proven track record of building strong vendor and partner relationships.
- Familiarity with data center and enterprise network technologies (e.g., routing/switching, LAN/WAN, VPN, DNS, DHCP, Wireless).
- Experience using service management tools such as Jira, Big Picture, and/or ServiceNow.
- Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred.
- 2+ years of experience leading teams that design, implement, and support branch network infrastructure.
- Deep understanding of WAN and SD-WAN technology.
- Experience leading teams responsible for the design, implementation, and support of remote access solutions.
- Experience creating reporting and dashboards using service management tools such as Jira, Big Picture, or ServiceNow.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
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Pay Range: $150- $170
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
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