Job Title: Global IT Project Management Expert Project Manager
Location & region: US, Philadelphia, PA
2. Job Purpose
Primary purpose of the role briefly describe in one or two sentences why the job exists:
As part of the IT Delivery Transformation Team, the main purpose of this position will be delivering end-to-end projects for Warehouse Management Systems (WMS), Order Management Systems (OMS) and Integration for Contract Logistics in North America (United States, Canada and Mexico).
The role will involve leading IT Projects by supporting the Business Project Lead and collaborating with cross-functional teams (Operations, Transportation, Engineering, Implementation, Finance, IT) to deliver high-quality solutions for Contract Logistics customers.
As part of this position, a very specific focus will be on Blue Yonder Discrete implementations for a very large customer.
This position requires proven high-level skills in Project Management and a very strong understanding of logistics operations.
3. Key Accountabilities
Main areas of focus and accountability of the role detail in order of importance the main areas of accountability of the role:
Project Management
Take a lead role in all IT Project Management activities (content, planning, budget), aligned with Logistics standard approach and best practices.
Team Leadership
Discrete implementation
Communication
Act as the primary IT point of contact for project stakeholders, including business leaders, IT teams, vendors, and external partners.
Stakeholders Management
Change Management
Delivery & Quality Assurance
5. Key Working Relationships
Customers / Contract Logistics Operations: Daily interactions
All Project Management activities (planning, content management, budget follow-up)
Requirements gathering workshops
Feedback sessions on testing activities - System Integration testing (SIT) & User acceptance testing (UAT)
Post-implementation support and troubleshooting.
Internal Technical Teams (OMS / WMS / Transportation / Integration): Daily interactions
Status meetings and progress reports.
Coordination of resources and timelines.
Post-go-live support handovers.
Solution Implementers: Daily interactions
Status meetings and progress reports.
Documentation follow-ups
Delivery Transformation Manager: Weekly interactions
Status meetings and progress reports.
Escalation process when needed.
Global Transformation Program team: Weekly interactions
Alignment on Project Management approach and standards
Share best practices with other Project Managers
The most significant and most common working relationships relating to the role. Detail the nature of the relationship and the frequency of the interaction:
6. Resource Management
The financial, infrastructure or people resources managed by the role. Quantify resources wherever possible and detail the impact the role has on these resources:
7. Knowledge, Experience & Skills
Essential Desirable
Education & Qualifications
Master (preferred) or Bachelor in Logistics and/or in Information Technology
Project Management (PMI, Prince 2) certifications
Any certifications in Leadership or Change Management
Experience
Min. 5 years in IT project management, with a focus on WMS, OMS, and integration solutions
Strong logistics/supply chain knowledge
Proven experience with Blue Yonder Discrete implementation
Experience managing large-scale WMS automation projects
Any technical experiences (development or configuration) on WMS solutions (preferably Manhattan).
Technical knowledge of EDI (Electronic Data Interchange) and data integration technologies
Specialist Knowledge & Skills Strong ability to manage concurrent projects simultaneously
Strong organizational and time-management skills
Ability to adapt to a fast-paced, dynamic environment.
Attention to details and commitment to delivering high-quality results.
Any skills in data mapping and or automated Dashboarding
Interpersonal & Communication Skills
Excellent communication, leadership, and stakeholder management skills.
Collaborative mindset with a focus on achieving common goals.
Strong negotiation skills Any skills in data mapping and or automated Dashboarding
8. Other Information
Any additional information necessary to fully describe the role:
Position to be based in United States, close to Philadelphia
The role will be a combination of remote and on-site working, the balance of which will vary by project.
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