SNOW Analyst

Job#: 3024918

Job Description:
SNOW Analyst

Location: Fort Mill, South Carolina (Onsite)

Employment Type: Contract

Role Overview

The EOL/EOS Technical Analyst leads technical discovery and validation of hardware, operating systems, software, and application assets across the enterprise. This role consolidates data from ServiceNow/CMDB, vulnerability scanners, and team-owned sources; verifies vendor EOL/EOS statuses; identifies data gaps; maps dependencies; and partners with engineering SMEs to estimate remediation level of effort, cost, risk, and timeline.

Key Responsibilities

• Conduct asset discovery and reconciliation across ServiceNow/CMDB, SolarWinds (or equivalent NMS), vulnerability tools, and team-owned inventories.
• Validate OS/software versions against vendor lifecycle (EOL/EOS) documentation; capture authoritative sources and data lineage.
• Identify CMDB data quality issues (missing CIs, stale ownership, incorrect relationships) and drive corrections with CI owners.
• Map technical dependencies across application, middleware, database, network, and hosting layers.
• Classify assets by criticality, exposure, and remediation feasibility; draft remediation options (upgrade/replace/isolate/decommission).
• Facilitate working sessions with Network, Server/Cloud, Middleware, Application, DBA, and Cybersecurity teams to confirm facts and level of effort.
• Maintain an authoritative EOL dataset with timestamps, ownership, and quality controls; contribute to standards for EOL attributes.
• Provide technical inputs to remediation playbooks, change tickets, and readiness reviews.

Required Qualifications

Experience: 4-5+ years in Infrastructure/Operations, IT Asset Management, or Technical Analysis roles.

Technical Skills: Hands-on experience with ServiceNow/CMDB (discovery, CI classes/relationships, reporting). Familiarity with SolarWinds or similar NMS. Understanding of Windows/Linux, middleware, databases, and network fundamentals. Ability to interpret vendor lifecycle and support policies (e.g., Microsoft, Red Hat, Cisco, VMware, Oracle). Advanced Excel/Sheets, intermediate SQL or ServiceNow reporting, and scripting fundamentals (PowerShell/Python/Shell).

Preferred Qualifications

• Experience with vulnerability tools (e.g., Tenable, Qualys), endpoint management (SCCM/Intune/JAMF), or cloud inventory (AWS Config/Azure Resource Graph).
• Experience with Jira, Confluence, and ITIL v4 practices; prior EOL/EOS remediation or migration programs.

Compensation & Benefits

Pay Rate: $45.00/hr - $55.00/hr.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex uses a virtual recruiter as part of the application process. Click for more details.

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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.