Job Title: Solutions Architect (Cloud / AI)
Location: Hartford, CT (Remote)
Job Description
Required Skills:
• Architectural/technical expertise with AWS (native, cloud agnostic, container, etc offerings) and cloud/SAAS systems integration.
• Must have experience with AI Projects.
• Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration.
• Experience designing systems that leverage Kafka for messaging/streaming.
• Experience with RDBMS and/or NoSQL databases (i.e. MongoDB). Understands the benefits and trade-offs of both. Familiar with normalization and denormalization, sharding, and other data-centric patterns
• Experience with the design and development of complex systems; employs a disciplined and rigorous approach
• Adept at requirements analysis, estimation, systems and application design, and testing
• Familiarity with popular Design Patterns.
• Excellent collaboration, influencing, and consensus-building skills. Ability to work with personnel in all job functions (e.g. product, program, developers, etc).
• Excellent verbal and written communications
• Ability to manage multiple competing priorities with minimal supervision. Self-directed
• A great team player, with demonstrable experience delivering superior software products via Agile methodologies
• Experience on an Agile team
• Experience with modern languages, frameworks, and technologies such as Java, JavaScript, Node.js, messaging queuing infrastructures, as well as cloud and on-premise infrastructure and services
• Experience with distributed computing architectures, including race conditions, parallelism, and concurrency control
• Meeting facilitation with stakeholders, partners and team
• Knowledge of impending AI agent interoperability “standards”/approached (i.e. Model Context Protocol, Agent2Agent, etc.)
• Knowledge of Salesforce AgentForce.
• Contact Center technology expertise (Salesforce, Five9, etc.)
• A proven track record working as part of a team on large/complex systems
• Experience with SAFe Software Development Principles
• Experience with distributed caching solutions; understands the factors that enable effective caching
• Exposure to CI/CD and DevOps
Solution Architect responsibilities
• Receive epic/feature assignments and general direction from train architect.
• Partner with Product Owner, BA and Development technical leads to refine/understand requirements.
• Partner with Solution Domain Lead architects (if necessary) to seek guidance or vet solutions impacting other domains.
• Collaborate with integration architect to deliver solution artifacts (sketch, ppt, etc.)
• Continuously attain and refine business and systems subject matter expertise.
• Leverage architecture patterns for the solution. Create them if covering new ground.
• Present solution sketches to various stakeholders (SS architect team, Infrastructure SMEs, business, etc.) for review and feedback.
Primary technologies
• API-first centric enterprise moving to an AI-first centric enterprise
• Azure cloud (compute), Google Cloud Platform (big data), AWS (digital experience)
• Salesforce Service Cloud for user experience (GPS and some MX)
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