Network Technician (Desktop/System Administration) - ONSITE (MUST be a SC Resident) - W2 Only

Job Description:

***Only W2 resumes are accepted

Work Location: Fully Onsite Candidate Location: Candidate MUST be a SC resident. No relocation allowed.

IT technical support for endpoint devices for central and remote locations.

Daily Duties / Responsibilities:

• Works under limited supervision in the administration, planning, installation, configuration, maintenance, and support of computer hardware, software, printers, and network connectivity.
• Updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower-tired support when requested.
• Monitors cyber threats, attacks, and vulnerabilities such as viruses, ransomware, worms, trojans, keyloggers, adware, bots, rats, and logic bombs.
• Participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches.
• Processes inventory and maintenance requests for computer systems and printers on the network.
• Conducts and aids in inventory of computer equipment across all agency regions of sc.
• Assists in preparing new systems and devices for employees.
• Updates active directory information for users and conducts password resets and system configuration updates using SCCM.

ADDITIONAL DUTIES/SKILLS:

• demonstrative abilities to troubleshoot desktop, printer, network and mdm iphone issues.
• excellent customer service and communication skills via phone, email, and in-person, working with a wide range of situations and personalities
• must be able to efficiently perform remote and onsite technical work. could be supporting people at different sites.
• must be able to update user and system information in active directory and sccm.
• it network, virtual environments, database, and storage
• windows 10 or 11 enterprise
• strong personal, ethical, and moral standards
• good interpersonal skills
• proactive and self-motivated
• self-starter with the ability to prioritize workload and manage time.
• willingness to learn new things and take ownership.

Required Skills:

• Bachelor s degree or master s Degree in computer science, or information systems/technology management OR 5+ years of experience as a Network Technician.
• 5+ years of experience in enterprise desktop support and customer service.
• Skilled in desktop administration for Windows 10 and Windows 11.
• 3+ years of experience in System Administration
• At least 3 years of experience with all of the following: SCCM (System Center Configuration Manager), MDM (Mobile Device Management), and GPO (Group Policy Object)

Preferred Skills:

• Good understanding of desktop support concepts for the enterprise as it relates to troubleshooting network endpoints.
• Mobile device management - Airwatch, MS Intune
• Lansweeper
• Any of the following certifications: A+, Network+. Security+, MCSA: Windows 10