Description
We are seeking a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract role, you will play a vital part in maintaining and supporting desktop systems, ensuring smooth operations throughout the organization. The ideal candidate will possess a strong background in desktop hardware, software, and imaging, as well as the ability to troubleshoot and resolve technical issues efficiently.
Responsibilities:
Provide technical support for desktop systems, including hardware, software, and peripherals.
Configure, install, and maintain workstations with Windows 10 and other necessary software.
Troubleshoot and resolve issues related to Active Directory, ensuring proper access and permissions.
Perform desktop imaging and deployment to optimize workstation setup processes.
Diagnose and repair hardware issues, minimizing downtime for end-users.
Collaborate with team members to implement system updates and enhancements.
Respond promptly to service requests and document solutions for future reference.
Maintain accurate inventory of desktop hardware and software assets.
Educate end-users on best practices for utilizing workstation tools effectively.
Ensure compliance with organizational IT policies and procedures.
Requirements
Proven experience in desktop support or a related technical role.
Proficiency in configuring and troubleshooting Microsoft Windows 10 operating systems.
Strong knowledge of Active Directory, including user access management.
Hands-on experience with desktop imaging and deployment processes.
Familiarity with desktop hardware components and repair techniques.
Excellent problem-solving and communication skills.
Ability to work independently and manage multiple tasks simultaneously.
Strong attention to detail and commitment to delivering quality support.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 02940-0013404586
- Posted 3 hours ago
Never miss an opportunity! Create an alert based on the job you applied for.