PC Technician

Description

We are looking for a skilled PC Technician to join our team on a contract basis in Brooklyn, New York. This role focuses on providing essential desktop and end-user support within a Windows and Mac environment. As part of the higher education sector, you will assist users with technical issues and software installations to ensure smooth operations. THIS IS A TWO WEEK CONTRACT POSITION

Responsibilities:

Provide Level 1 desktop support to troubleshoot and resolve technical issues for end-users.

Assist users in connecting to Wi-Fi networks and configuring devices for internet access.

Guide users through the installation and setup of Microsoft Office and Pharos software for printing.

Perform password resets, account creation, and basic account management tasks.

Support hardware-related issues, including Dell technologies and Apple devices.

Conduct cable installations and ensure proper connectivity for associated hardware.

Maintain clear communication with users to provide timely resolutions and updates.

Document technical issues and solutions in detail for future reference.

Collaborate with other IT team members to address complex problems and improve processes.

Requirements

Proven experience in providing desktop support to end-users.
Familiarity with both Windows and Mac operating systems.
Ability to assist users with software installations and configurations.
Strong knowledge of computer hardware, including Dell and Apple devices.
Experience with cable installations and hardware connectivity.
Excellent troubleshooting skills and attention to detail.
Effective communication skills to interact with users and team members.
Knowledge of higher education environments is a plus.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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