SystemDomain, a leading provider of information technology consulting Services firm based in Chicago is looking for IT Professionals. Our high-performance consultants offer technological expertise, strategic insights, and knowledge of their industry experience. Established in 1999, we partner with our customers to build stronger innovative business solutions and to solve their most important and complex business challenges. For more information about SystemDomain, please visit
Job Title: SunPass Program Lead
Location: Boca Raton, FL
Role Type: Team Lead
Position Overview
The Manager, Product Development (Program Lead) is responsible for managing the full lifecycle of products, solutions, and applications within a large-scale electronic tolling program. This role ensures that products align with operational roadmaps, business requirements, and established standards while delivering customer-focused, high-quality solutions.
The position works closely with operations leadership, technical teams, and cross-functional stakeholders to ensure timely delivery, continuous improvement, and effective governance across product initiatives.
Key Responsibilities
Product Development & Delivery
- Lead research and development efforts for product design, enhancement, and qualification.
- Collaborate with cross-functional teams to gather requirements and transition products from development to production.
- Support planning of delivery and deployment schedules for new releases, enhancements, and maintenance activities.
- Act as a technical advisor to operations teams, overseeing testing and evaluation of emerging technologies.
- Ensure product and technology specifications align with overall business objectives.
- Manage schedules, dependencies, and tasks across all phases of product development.
Operational Governance & Reporting
- Maintain a centralized inventory of products, solutions, and applications.
- Track and report initiative updates in alignment with established reporting standards.
- Monitor inputs from multiple business units to ensure functional and performance requirements are met.
- Identify lifecycle improvements and replacement needs; prepare summaries and documentation for leadership review.
- Partner with business intelligence teams to support dashboards and performance reporting.
- Ensure Standard Operating Procedures (SOPs) are documented, maintained, and updated throughout the product lifecycle.
Strategic Support & Continuity
- Develop in-depth knowledge of program operations to support strategic initiatives and decision-making.
- Provide operational support during emergency response situations to ensure continuity of services.
- Perform additional duties as required.
Education
- Bachelor s or Master s degree in Computer Science, Information Systems, Business Administration, Operations Management, Project Management, or a related field
OR equivalent professional experience.
Experience
- Minimum of 7 years of experience in one or more of the following areas:
- Product engineering or product management
- Technology operations or systems integration
- Technical program or lifecycle management
Contact : , peeyush at systemdomaininc dot com
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
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