NetScout Engineer

Greenwood Village, CO, US • Posted 18 hours ago • Updated 17 hours ago
Contract W2
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Depends on Experience
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Summary

Role Summary
This role involves supporting and maintaining the enterprise network infrastructure with a focus on Netscout technologies. The Network Engineer will be responsible for monitoring network performance, troubleshooting issues, and ensuring optimal network health. This position requires deep technical expertise and collaboration across multiple teams to uphold network reliability and performance.

Responsibilities

  • Monitor, support, and troubleshoot the enterprise network infrastructure using Netscout nGeniusONE and InfiniStream platforms
  • Provide support for network performance incidents and identify network anomalies, packet loss, latency, and application degradation
  • Collaborate with NOC, network engineering, and application teams to correlate performance data and conduct root-cause analysis
  • Maintain and optimize deployment of Netscout probes and InfiniStream appliances across critical network segments
  • Support change management activities, validating network changes with performance comparisons before and after implementation
  • Participate in capacity planning and performance baselining to ensure scalable network growth
  • Contribute to network architecture discussions by providing performance data to inform infrastructure investments
  • Author and maintain runbooks, standard operating procedures, and technical documentation
  • Support on-call rotation and assist in major incident response as needed
  • Assist in troubleshooting and resolving Layer 2–7 network issues in enterprise environments

Qualifications

  • Hands-on experience with Netscout platforms (nGeniusONE, InfiniStream, nGenius Pulse, or ASI)
  • Strong working knowledge of network protocols: TCP/IP, BGP, OSPF, MPLS, QoS, VLANs
  • Experience with packet capture analysis and deep packet inspection (DPI) tools
  • Proficiency troubleshooting network issues related to Layer 2–7 in large enterprise or service provider environments
  • Familiarity with monitoring and alerting tools such as SNMP, NetFlow/IPFIX, and syslog
  • Strong analytical and communication skills, with the ability to present technical findings clearly
  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
  • Knowledge of additional monitoring tools like SolarWinds, ThousandEyes, Grafana, or AppDynamics is a plus
  • Scripting or automation skills (Python, Ansible, Bash) are advantageous
  • Cisco CCNP or equivalent certification is preferred
  • Experience with SD-WAN, cloud networking (AWS/Azure), or hybrid environments is a plus
  • Understanding of ITSM platforms (ServiceNow) and ITIL processes
  • Ability to work independently and collaboratively within a fast-paced, deployment-focused environment

Publishing Pay Range: $50.00 - $54.00 USD Hourly
This position offers a hybrid schedule, with time split between the office and remote work.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10112156
  • Position Id: 113505
  • Posted 18 hours ago

Company Info

About GDH

GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!  For more detailed information on benefits, please go to GDH’s website under the tab for candidates.

GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.

Please visit GDH's website for notice of collection for California applicants.

 

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Justin Gattis

Justin Gattis

Strategic Delivery Recruiter @ GDH
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