W2 - Lake Mary, FL (Hybrid) :: Salesforce QA Engineer with Child Welfare Domain Exp. || G.C / U.S.C

Salesforce QA Engineer with Child Welfare Domain Exp. || G.C / U.S.C

6+Months

 Lake Mary, FL (Hybrid) 

Candidates local to Lake Mary, FL (Orlando) will be considered.

 Role Summary

We are seeking an experienced Salesforce Quality Assurance (QA) Engineer with deep expertise in the Child Welfare domain. In this role, you will ensure the integrity, security, and regulatory compliance of critical human services applications built on the Salesforce platform. You will validate complex case management workflows, federal reporting standards, and automated testing frameworks to support social workers and state agencies.

Key Responsibilities

• End-to-End Workflow Testing: Validate complete child welfare lifecycles, including intake reports, safety assessments, foster care placements, court proceedings, and adoption finalizations.
• Regulatory Compliance & Reporting: Ensure the system accurately captures mandated data points (e.g., AFCARS, NYTD) and generates compliant statutory reports.
• Business Logic & Funding Validation: Test matrix-based risk assessments, Title IV-E funding eligibility determinations, and automated provider matching algorithms.
• Data Security & Access Audits: Verify Salesforce Role Hierarchies, Sharing Rules, Permission Sets, and Field-Level Security (FLS) to protect HIPAA/PII data.
• Platform Customization Testing: Test standard/custom objects, complex Flow automations, Apex triggers, and Lightning Web Components (LWCs).
• Integration & Environment Validation: Audit data synchronization between Salesforce and external state systems across sandboxes and scratch orgs.
• Automation Framework Maintenance: Build and scale robust regression automation frameworks (e.g., Page Object Model) using Selenium to support continuous releases.
• Dynamic DOM & Cross-Browser Handling: Develop advanced XPath/CSS selectors to handle Salesforce’s nested DOM structures and validate cross-browser and mobile-tablet responsiveness.

Required Skills & Qualifications

• Core Technologies: Salesforce (Service Cloud / Custom Apps), Selenium, Advanced XPath/CSS.
• Domain Expertise: Extensive experience in Child Welfare, Social Services, or Human Services case management systems.
• Compliance Knowledge: Familiarity with federal regulations, reporting standards (AFCARS, NYTD), and funding guidelines (Title IV-E).
• Testing Expertise: Strong background in regression test design, API/integration testing, security auditing (PII/HIPAA), and defect lifecycle management.

Expected Deliverables

• Comprehensive test plans, test cases, and executable automated test scripts.
• Detailed test execution results, defect tracking logs, and quality audit reports.