Job Responsibilities
• Translate research and test findings into actionable, prioritized recommendations for UI designs
• Clarify user, customer, and business needs and translate into concepts for compelling interactions and user experience
• Understand research methodologies and have experience facilitating research
• Integrate user research into product designs and design practices
• Communicate with designers on prototype requirements to test and iterate
• Document key goals, themes, elements, and behaviors that must be implemented by downstream UI teams
• Create shareable UX artifacts based on the team''s research and activities (such as journey maps, storyboards, and user flows)
• Document the overall UX strategy (UI, physical attributes, guiding principles, and more) that will be leveraged across all downstream partners
• Prioritize research needs/backlog based on product roadmap
Technical Skills (Required)
• 5+ years of experience with a focus on Empathy (synthesizing stakeholder and user sentiment, listening with openness to learn)
• 5+ years with focus on Adaptive Thinking (quickly pivoting with changing requirements, seeing challenges as learning opportunities)
• Thorough understanding of UI best practices and essential graphic design theory
• Proficiency in UI layout, spec, and prototyping tools
• Experience managing multiple projects and deadlines
• Portfolio demonstrating expertise and ability to articulate your process
• Note: No explicit ergonomics or HMI research requirement
Technical Skills (Desired)
• Project management experience a plus
Soft Skills (Required)
• Outstanding communication, organization, time management, and interpersonal skills
• Exceptional data storytelling capability
Required Education
• B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or other UX-related field
• Or substitute additional 2–3 years of experience in lieu of degree
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