Scrum Master

job summary:

Randstad Digital is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply.

location: Charlotte, North Carolina

job type: Contract

salary: $63.75 - 68.75 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

The Scrum Master is a leadership position responsible for guiding Agile teams to consistently deliver value while continuously improving ways of working. This role leads and facilitates Agile ceremonies, proactively identifies and mitigates delivery risks, coaches teams and product partners, and ensures alignment with enterprise Agile standards. The Scrum Master demonstrates robust leadership presence, deep understanding of the team's work and domain, and actively drives focus, flow, and accountability to achieve predictable, high quality outcomes.

In this role, you will:

- Lead and facilitate Agile ceremonies to achieve clear outcomes and delivery commitments

- Coach teams, Product Owners, and Engineering partners on Agile practices and behaviors

- Maintain robust understanding of team backlog, priorities, and value delivered

- Protect team focus by managing scope, dependencies, and unplanned work

- Drive continuous improvement using metrics, retrospectives, and coaching plans

- Meets with Product and Engineering partners at the appropriate frequency (at a minimum monthly) to review team maturity, metrics, and operational improvement opportunities.

- Resolves team conflict within one sprint by using facilitation techniques and ensuring updated agreements are followed.

- Demonstrates leadership presence and professionalism by responding to feedback no more than 48 hours post feedback, requesting clarification when needed, and role modeling calm fact based communication during escalations.

- Assesses team maturity monthly using a monthly coaching plan with measurable progress indicators.

- Guides teams toward effective work break-down by ensuring every user story meets DoR and DoD, proactively reduces scope creep by driving alignment on sprint goals, validating acceptance criteria prior to commitment, and addressing unplanned work during Reviews and Refinements.

- Provides real-time targeted coaching to strengthen team agile practices, working habits, flow, quality, predictability, and alignment, resulting in improvements of key agile metrics and software delivery practices.

- Effectively identifies, tracks and manages cross team dependencies ensuring risks are surfaced early and resolved through proactive coordination with stakeholders and delivery partners

- Identifies and surfaces impediments within 24 hours, maintains an impediment backlog(in JIRA), and drives resolution with appropriate owners within the sprint as to prevent unnecessary delays .

- Maintains expert proficiency in JIRA by creating dashboards and automation that visualize team performance trends (cycle time, throughput, WIP, rollover).

qualifications:

Required Qualifications: 5+ years of Scrum or Agile experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Good Communication Skills

Thinks out of the box

facilitating events

NICE TO HAVE

Training in Education - "manipulating through influence"

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.