Product Manager III

RESPONSIBILITIES:
A client with Kforce is seeking a Product Manager III to join their team in Mountain View, CA.

Duties:
* Define and execute application integration migration plans and schedules, ensuring readiness across systems, teams, and customer segments
* Own end-to-end migration communications, including customer email communications and in-product messaging related to integration changes
* Track migration progress, success metrics, and customer outcomes; Proactively identify risks and drive mitigations
* Continuously evaluate and improve the integration migration experience, reducing friction and minimizing customer impact
* Provide regular, structured status updates and reporting to cross-functional stakeholders, including Product, Engineering, and Partnership
* Ensure all customer-facing support content (help articles, FAQs, videos, release notes) related to integration migrations is complete, accurate, and current
* Collect, synthesize, and act on customer, partner, and migratory feedback in partnership with dependent product and platform teams
* Proactively engage with customers during migration windows to gather feedback, troubleshoot issues, and ensure successful outcomes
* Manage and resolve escalations from Customer Support teams, ensuring timely resolution within defined SLAs
* Serve as a central point of coordination to ensure a cohesive, customer-first approach to application integration migrations

REQUIREMENTS:
* Undergraduate (Bachelor's) degree in Computer Science, Engineering, Business, or a related field; MBA or advanced degree a plus
* 5+ years of experience in Product Management, Technical Program Management, or a closely related role
* Proven experience leading platform migrations, application integrations, or large-scale customer transitions
* Strong execution mindset with the ability to manage multiple workstreams and dependencies in parallel
* Excellent written and verbal communication skills, with experience owning customer-facing communications
* Experience working cross-functionally with Product, Engineering, Design, Support, and partner teams
* Data-driven approach to tracking progress, identifying issues, and driving continuous improvement
* Comfortable engaging directly with customers and handling escalations in high-visibility scenarios

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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