Job Title: Advisory Consultant - DEX Strategy Lead (W2)
Location:- Texas 100% remote
Duration:- Long term
Overview :
· Deep hands-on experience with the Nexthink platform, including implementation, administration, dashboards, investigations, campaigns, experience scoring, Flow, reporting, and analytics.
· Proven ability to translate Nexthink telemetry, investigations, experience analytics, employee sentiment, and operational data into strategic recommendations, roadmaps, governance actions, and measurable business outcomes.
· Experience leading DEX Experience Management programs, including maturity assessments, governance frameworks, Success Plans, Value Trackers, strategic roadmaps, and value realization reporting.
· Strong understanding of ServiceNow ITSM processes and data and the ability to correlate operational insights with Nexthink findings to identify improvement opportunities.
· Strong customer-facing consulting, executive communication, stakeholder management, workshop facilitation, storytelling, PowerPoint, and value-reporting skills.
· Ability to influence executive stakeholders and cross-functional teams to drive alignment, prioritization, and outcomes without direct ownership of technical implementation activities.
· Strong DEX, EUC, Workplace Technology, IT Operations, ITSM, Service Delivery, Digital Workplace, or Employee Experience consulting experience.
· Nexthink certifications, ServiceNow familiarity, enterprise DEX maturity experience, and proven customer-facing advisory consulting experience required.
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