Overview
Remote
On Site
Contract - W2
Skills
LOS
Optical Networking
Customer Service
Customer Facing
IP
Intellectual Property
Access Control
Team Leadership
Structured Cabling
Network
Computer Hardware
Power Management
Testing
BERT
RFC
Cabling
Optical Fiber
Ethernet
Hardware Installation
Break/Fix
Reporting
Collaboration
Documentation
Auditing
First Aid
Human Factors And Ergonomics
Training
Laptop
Smartphones
Workday
Job Details
This is a contract, onsite opportunity for a Data Center Optical Engineer supporting large-scale, hyperscale data center environments across multiple U.S. locations including Atlanta, Chicago, Denver, San Jose, Los Angeles, Dallas/Ft. Worth, and Reston, VA.
This role focuses on optical networking, racking and stacking, cabling, break-fix, and remote hands support within mission-critical data center facilities. The position requires hands-on technical expertise and the ability to support 24/7 operations when needed.
The #1 highlight of this opportunity is the hands-on exposure to enterprise and hyperscale data center infrastructure, working directly with optical, IP, and transport technologies. This role is ideal for a motivated engineer who enjoys being in the field, solving complex problems, and delivering exceptional customer service. You'll gain experience across multiple data center disciplines-from optical testing and troubleshooting to hardware replacement and power management-while working in a fast-paced environment that values safety, precision, and technical excellence.
Contract Duration: 6 - 12 Months (Potential for Extension)
Required Skills & Experience
3-5 years of experience in data center operations or similar environments
Hands-on experience with racking, stacking, cabling, decommissioning, and break-fix
Experience with remote hands services and customer-facing support
Strong knowledge of optical, IP, and transport networks
Ability to work nights, weekends, and shift schedules as required
Experience working with AC and DC power systems
Ability to lift up to 50 lbs and work at heights or in confined spaces
U.S. Citizenship required
Desired Skills & Experience
Team lead or oversight experience
Experience supporting hyperscale data center environments
Familiarity with structured cabling standards and best practices
Experience working with third-party vendors onsite
What You Will Be Doing
You will support daily data center operations by installing, maintaining, troubleshooting, and decommissioning network and IT equipment. This includes optical testing, break-fix support, hardware replacement, power management, and providing oversight of third-party activities while ensuring all work meets safety and quality standards.
Tech Breakdown
30% Optical Testing & Troubleshooting (OTDR, Power Meter, BERT, RFC2544, Y.1564)
25% Cabling (Fiber & Ethernet)
20% Racking, Stacking & Hardware Installation
15% Break-Fix & Remote Hands Support
10% Documentation, Audits & Reporting
Daily Responsibilities
70% Hands-On Technical Work
15% Customer & Cross-Team Collaboration
10% Documentation & Site Audits
5% Oversight of Third-Party Onsite Activities
Physical & Work Environment Requirements
Ability to lift and move equipment up to 50 lbs
Comfortable working in overhead racks, confined spaces, and at heights
Ability to work in varying environmental conditions
Training & Certification Requirements
OSHA 10 or OSHA 30
CPR / First Aid
PPE and ergonomics training
Ongoing re training as required
Additional Information
Must be in-market and able to meet on-site SLAs (4-hour response, 30 minutes early arrival)
Supplier responsible for required tools, laptop, smartphone, and timekeeping
Onsite support includes travel between worksites during the workday as required
This role focuses on optical networking, racking and stacking, cabling, break-fix, and remote hands support within mission-critical data center facilities. The position requires hands-on technical expertise and the ability to support 24/7 operations when needed.
The #1 highlight of this opportunity is the hands-on exposure to enterprise and hyperscale data center infrastructure, working directly with optical, IP, and transport technologies. This role is ideal for a motivated engineer who enjoys being in the field, solving complex problems, and delivering exceptional customer service. You'll gain experience across multiple data center disciplines-from optical testing and troubleshooting to hardware replacement and power management-while working in a fast-paced environment that values safety, precision, and technical excellence.
Contract Duration: 6 - 12 Months (Potential for Extension)
Required Skills & Experience
3-5 years of experience in data center operations or similar environments
Hands-on experience with racking, stacking, cabling, decommissioning, and break-fix
Experience with remote hands services and customer-facing support
Strong knowledge of optical, IP, and transport networks
Ability to work nights, weekends, and shift schedules as required
Experience working with AC and DC power systems
Ability to lift up to 50 lbs and work at heights or in confined spaces
U.S. Citizenship required
Desired Skills & Experience
Team lead or oversight experience
Experience supporting hyperscale data center environments
Familiarity with structured cabling standards and best practices
Experience working with third-party vendors onsite
What You Will Be Doing
You will support daily data center operations by installing, maintaining, troubleshooting, and decommissioning network and IT equipment. This includes optical testing, break-fix support, hardware replacement, power management, and providing oversight of third-party activities while ensuring all work meets safety and quality standards.
Tech Breakdown
30% Optical Testing & Troubleshooting (OTDR, Power Meter, BERT, RFC2544, Y.1564)
25% Cabling (Fiber & Ethernet)
20% Racking, Stacking & Hardware Installation
15% Break-Fix & Remote Hands Support
10% Documentation, Audits & Reporting
Daily Responsibilities
70% Hands-On Technical Work
15% Customer & Cross-Team Collaboration
10% Documentation & Site Audits
5% Oversight of Third-Party Onsite Activities
Physical & Work Environment Requirements
Ability to lift and move equipment up to 50 lbs
Comfortable working in overhead racks, confined spaces, and at heights
Ability to work in varying environmental conditions
Training & Certification Requirements
OSHA 10 or OSHA 30
CPR / First Aid
PPE and ergonomics training
Ongoing re training as required
Additional Information
Must be in-market and able to meet on-site SLAs (4-hour response, 30 minutes early arrival)
Supplier responsible for required tools, laptop, smartphone, and timekeeping
Onsite support includes travel between worksites during the workday as required
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.