IT Training Specialist

RESPONSIBILITIES:
Kforce has a client that is seeking an IT Training Specialist in Los Angeles, CA.

Summary:
An IT Training Specialist is needed to serve in the capacity of an educator in which they will perform a range of educational support roles for newly implemented technology and applications including end user training, new employee training, post implementation optimization and stabilization training, remediation training and instructional design and development of a collection of educational settings such as computer lab learning, eLearning, webinars, classroom, large conference rooms, etc. The Training Specialist will also be responsible for small project management initiatives and investigating intermittent technical problems.

Responsibilities:
* Present information, using a variety of instructional techniques and formats such as role playing, team exercises, group discussions, videos, and lectures
* Schedule classes based on the availability of classrooms, equipment, and instructors
* Create -self-paced- learning avenues using video, audio, and other computer-based learning tools
* Organize and develop, or obtain, training procedure manuals and guides, and course materials such as handouts and visual materials
* Develop specific classroom-style training programs for new applications and hardware
* Monitor, evaluate, and record training activities and program effectiveness
* Evaluate training materials prepared by departmental instructors, such as outlines, text, and handouts
* Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, or end-users
* Design, plan, organize, and direct orientation and training for employees in Information Technology applications
* Keep up with technology developments in the area of expertise by reading current journals, books, and magazine articles

REQUIREMENTS:
* Bachelor's degree in a related field required
* Minimum 2-3 years of proven IT virtual and in-person training experience, in a healthcare setting
* Competency in both Ambulatory and Inpatient Cerner clinical bundle of applications
* Proficiency in the use of Microsoft Office suite of applications, including but not limited to Word, Excel, PowerPoint, Office, and Visio
* Experience training business applications such as ServiceNow, Kronos, Lawson, etc., is a plus
* Ability to understand business and clinical application workflows
* Experience writing eLearning scripts is a plus
* Hands-on experience developing a range of training materials, including but not limited to participant guides, job aids, quick reference guides, and short video tutorials
* Experience utilizing SnagIt
* Experience working in a large and dynamic project environment preferred
* Proven track record of excellence and commitment as a professional
* Position is Hybrid - approximately 70% onsite, 30% remote
* Local candidates only

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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