Customer Service Engineer

Hello, Hope you are doing well. This is Ram from ICS Global Soft. Kindly find the below job description and let me know your availability Job Title: IT Support Specialist Senior Level (PC, Mac & Manufacturing Systems) Location: Tempo, Texas (Day1 Onsite) Duration: Long-term KEY RESPONSIBILITIES Install and configure computers (PC and Mac), printers, monitors, scanners, and related hardware with wired and wireless network connectivity.Perform OS and application installations, upgrades, and config

Type of Requisition: Incumbent Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Information Security Management, Information System Security, System Administration Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Advance how our customers operate while you advance your career. Join G

IT Service Desk Professional Provide frontline IT support by diagnosing and resolving hardware, software, and network issues using basic IT knowledge and troubleshooting skills. Deliver first-contact resolution for most incidents while ensuring excellent customer service and issue ownership. Key Responsibilities Troubleshoot computer, printer, network, and Microsoft product issues Support healthcare/clinical applications Log incidents, document solutions, and maintain knowledgebase updates Esca

Job Title: IT Service Desk Professional I Location: Malvern, PA / Remote Duties: We need the Teammate in this position to solve support incidents in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize downtime for Client teammates, partners, and customers.This is an IT contact center support role that includes supporting customers through various channels such as phone, chat and tickets