Job#: 3033358 Job Description: IT Support Tech
Interested candidates should send an updated resume to Location: Portland, OR (On-site)
Employment Type: Anticipated 4-6 month contract
Pay: $20/hr - weekly pay on W2
Role Overview
We are seeking an IT Support Technician for a contract position in Portland, OR. This role is focused on providing on-site IT service delivery, including hardware support, troubleshooting, and customer service within a corporate environment. The position requires a candidate with a strong technical background and excellent communication skills to support end-users and maintain client assets.
Key Responsibilities
- Provide IT service delivery, including IMAC, break/fix, and deskside support.
- Coordinate with end-users to manage expectations and schedule services.
- Perform troubleshooting, parts replacement, system upgrades, and repairs on client assets.
- Identify and escalate potential issues to the site lead to ensure operational stability.
- Adhere to predefined procedures and technical scripts for installation and maintenance tasks.
- Support end-users in a clinical setting with their specific applications.
- Maintain customer satisfaction by striving to meet all service level agreements.
Required Qualifications
- Experience: 1+ years of experience in servicing or deploying computer equipment in a corporate environment is required. Candidates must have a background in IT hardware support and customer service, including conflict resolution.
- Technical Skills: Knowledge of the Windows operating system environment is necessary. The candidate must be able to comprehend and follow technical instructions and scripts.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Never miss an opportunity! Create an alert based on the job you applied for.