Job#: 3025694 Job Description: Production / Technical Support III
Location: New York, New York (Onsite)
Employment Type: Contract
Role Overview
The Equities Electronic Client Enablement - FIX Specialist will support and contribute to onboarding, certifying, and maintaining electronic equities clients. This role requires a solid working knowledge of the FIX protocol, equity trading workflows, and client connectivity. The specialist will manage standard onboarding tasks, assist with complex implementations, and help troubleshoot production issues. The position involves coordinating with internal technology, trading, and support teams to ensure a high-quality electronic trading experience.
Key Responsibilities
- Support end-to-end electronic client onboarding for Equities, including FIX connectivity setup, certification testing, and go-live activities.
- Handle FIX certification issues, client questions, and production incidents by troubleshooting and escalating as needed.
- Partner with clients, vendors, and fund administrators to gather technical and functional requirements.
- Assist with client onboarding for both Equities and Swap electronic trading workflows.
- Provide support for Electronic Trading applications by performing regular monitoring, health checks, and readiness activities.
- Respond to trading desk data requests and time-sensitive queries.
- Implement and validate changes in UAT and pre-production environments.
- Work with development teams on new functionality, enhancements, and defect remediation.
- Independently manage multiple onboarding and change initiatives in parallel.
- Produce and maintain project-level documentation, operational runbooks, and support metrics.
Required Qualifications
Education: B.E., B.Tech, M.E., M.Tech, BCA, or MCA, with a preference for IT or Computer Science.
Experience: 5-8 years of experience in electronic trading, FIX client enablement, or production support within capital markets. Proven experience operating independently in a front-office-aligned or client-facing technology role.
Technical Skills:- Deep hands-on expertise in FIX Protocol (FIX 4.2 / 4.4).
- Strong understanding of electronic equities trading, including DMA and algorithmic workflows.
- Solid knowledge of equity, swap, and bond trade lifecycles.
- Strong UNIX/Linux skills, including shell scripting.
- Proficiency in SQL and experience with relational databases (Oracle, Exadata, SQL Server, Sybase).
- Advanced Excel skills, including VBA scripting.
- Working knowledge of XML or similar markup languages.
- Understanding of ITIL processes (Incident, Change, Release Management).
Preferred Qualifications
- Broader markets knowledge including Futures and Options.
- Prior experience in Equities Electronic Trading or Client Enablement teams.
Compensation & Benefits
Pay Rate Range: $0.00/hour - $48.46/hour.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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