Job Title: SRE Consultant
Location: Dallas, TX 75202
Mode: Contract - Onsite
Note: In-person interview required.
Key Responsibilities
Own and manage overall technical architecture for account
Collaborate with all teams to identify reliability risks and improve system architecture
Contribute to automation of operations, including CI/CD pipelines, incident response, and infrastructure provisioning
Support and enhance observability (monitoring, logging, alerting) across production systems
Proactively monitor and troubleshoot infrastructure issues to minimize Mean Time to Recovery (MTTR).
Participate in evaluating services for production readiness
Participate in incident response and on-call rotations for critical services
Contribute to post-incident analysis and drive reliability improvements
Partner with security, infrastructure, and other teams to support performance, compliance, and operational excellence
Help maintain SLAs for all services
Must-Haves
Some experience with multiple on-prem platforms and technologies (Linux, Windows, Backup, Storage, Database, Middleware, Networking, or Security)
Willingness to work onsite and participate in a 24/7 on-call rotation as needed
8+ years of experience managing and supporting high-traffic digital platforms
Strong experience with CI/CD pipelines and deployment automation
Solid scripting skills
Hands-on experience with observability and monitoring tools like Dynatrace, Solarwinds, Etc
Experience supporting large scale engagements
Experience with infrastructure-as-code tools such as Ansible, Terraform
Preferred Qualifications
Cross skilled in multiple infrastructure domains Compute, Storage, Networks, DWP (End User Computing)
Experience in direct customer facing role
Certifications in SRE, DevOps, or Performance Engineering are a plus