Desktop / OSS Support Engineer L1

San Jose, CA, US • Posted 8 hours ago • Updated 8 hours ago
Contract W2
Contract Independent
12 Months
On-site
$20 - $25/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Desktop
  • OSS
  • Support Engineer
  • O365
  • MacBook
  • Windows

Summary

Job Title: Desktop / OSS Support Engineer L1

Location: San Jose, CA (On-Site)

Job Description:

The Engineer is responsible for managing and support end-end Desktop related activities.

Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.

Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.

Remote support & troubleshooting of end user issues

Windows OS, MacBook support

Zscaler troubleshooting

The Engineer is responsible for managing and support end-end Remote Desktop related activities.

Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10

Must have prior experience in Design and Implementation of SCCM hierarchy

Must have prior experience of Design and Implement migration to SCCM from other tools

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90891773
  • Position Id: 9010241
  • Posted 8 hours ago
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