Kyle Finnegan - QA Tester

Job#: 3024492

Job Description:
Title: Data QA Tester

• Location: St. Louis, MO - 4x onsite, 1 day remote
• Duration: 10+ month contract w/ likelihood to extend
• Pay: $45-$55/hr; Must work on a W2
• Seniority: Senior Level

Job Summary

Our client is seeking a Senior QA Analyst to support the quality assurance efforts of the Enterprise Data Hub, with a specific focus on customer experience platforms. This role is critical to ensuring the accuracy, reliability, and integrity of data powering high-impact initiatives such as core programs behind customer retention, personalization, and improved customer journeys. As a senior individual contributor, you will lead end-to-end QA processes across multiple data-driven projects, from requirements inception through production release. If you're passionate about data and QA testing this would be a great fit for you!

Day-to-Day Responsibilities

Quality Assurance & Testing

• Own QA delivery across multiple concurrent data and analytics initiatives.
• Participate early in the SDLC to review requirements, validate acceptance criteria, and define test strategy.
• Design detailed test cases, test plans, and validation scripts for data platforms and customer-facing business logic.
• Perform end-to-end validation of complex data pipelines, segmentation logic, and customer classification rules.
• Ensure accuracy of critical customer experience functions, including:
  • Eligibility for promotions
  • Personalized offers
  • Churn-risk scoring
  • Proactive support recommendations and intelligent routing

Data & Platform Testing

• Test data integrations involving customer accounts, billing, promotions, viewership, and behavioral interaction data.
• Validate logic for scenarios such as:
  • Promotion expiration and billing impacts
  • Service outage routing and prioritization
  • Recommendation engines and customer status models

Defect Management & Reporting

• Use JIRA for defect creation, triage, tracking, and reporting.
• Provide clear, structured QA updates to stakeholders, product owners, and engineering teams.
• Collaborate closely with data engineers, developers, platform teams, and product managers to troubleshoot and resolve issues efficiently.

Qualifications

• 8+ years of QA experience, with strong emphasis on data testing
• Expertise with:
  • JIRA for defect tracking and reporting
  • SQL for data validation, profiling, and complex queries
  • Shell scripting for test utilities or automation support
• Proven ability to test complex data logic, segmentation models, and business rules.
• Experience working across the full project lifecycle from requirements to release.
• Ability to operate independently while managing multiple initiatives simultaneously.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.