Service Now Developer/ Administrator

Remote • Posted 7 hours ago • Updated 7 hours ago

Full Time

No Travel Required

Remote

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Administrator
Service Now Developer
• ServiceNow Certified System Administrator

Summary

Job Title : Service Now Developer/ Administrator

Location : Remote

Duration : Long Term

Job Description:

Key Responsibilities:

Bachelor's degree in Computer science or equivalent, with minimum 10+ Years of IT experience.
Configure and customize ServiceNow applications and modules (including ITSM, CSM, HRSD, CMDB, Incident/Problem/Change/Knowledge Management, and others) using forms, workflows, business rules, client scripts, UI policies, script includes, and UI pages.
Manage user administration, including creating/updating accounts, roles, groups, permissions, and Access Control Lists (ACLs) to enforce security and least-privilege access.
Support and enhance core ITSM processes, including incident, problem, change, release, and asset management; provide troubleshooting and root-cause analysis for platform issues.
Ensure data integrity through import/export processes, CMDB maintenance, and regular audits; manage system logs and data backups.
Provide technical support, end-user training, and comprehensive documentation for configurations, processes, and customizations.
Participate in upgrade planning, testing, and post-upgrade validation; stay current with ServiceNow releases and best practices.
4+ years of hands-on experience administering ServiceNow instances in an enterprise environment.
ServiceNow Certified System Administrator (CSA) certification (required).
Strong working knowledge of ITIL framework and ITSM processes.
Proficiency in JavaScript (including Glide API), HTML, CSS, and ServiceNow scripting/configuration tools.
Strong Analytics and problem Solving Skills
Demonstrate excellent communication skills including the ability to effectively communicate with internal and external customers.
Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120137
Position Id: 67748-10367-
Posted 7 hours ago

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