Job#: 3029526 Job Description: Junior Business Systems Analyst
Location: Hybrid (4 days onsite / 1 remote) - Charlotte NC 28237
Duration: Contract through end of year with strong intent to convert to full-time
Openings: 1
Role Overview
Our client's team is seeking a
Junior Business Systems Analyst to support an increased volume of work tied to
FormAssembly configuration and
CRM-related activities (preferably SalesForce). This role is ideal for candidates with
1-2 years of experience (internships count as experience) and are eager to grow in a hands-on systems role.
You'll partner closely with senior team members to take on configuration-heavy work, helping streamline delivery while gaining exposure to enterprise systems, stakeholders, and Salesforce administration tasks.
Key Responsibilities
Primary Responsibilities
- Intake, review, and configuration of FormAssembly requests (no coding required)
- Translate business requirements into form configurations
- Manage repetitive configuration tasks to free up senior BSAs for higher-level work
- Ensure accuracy, consistency, and timeliness of form outputs
Secondary Responsibilities (CRM / Salesforce Focus)
- Case management and support
- Managing user permissions
- Configuring fields, page layouts, and record types
- Supporting day-to-day CRM administrative tasks as needed
Required Qualifications
- 1-2 years of experience in a Business Systems Analyst or similar role
- OR a Bachelor's degree with relevant internship experience
- Hands-on experience with FormAssembly UI configuration (must-have)
- Experience working within a CRM environment
- Strong attention to detail and ability to follow structured processes
- Excellent communication skills and ability to collaborate with technical and non-technical teams
- Comfortable working in a hybrid, fast-paced enterprise environment
Preferred / Nice-to-Have Skills
- Experience with Salesforce (Admin-level exposure is a plus)
- Familiarity with CRM concepts such as workflows, permissions, and layouts
- Exposure to telecom, enterprise services, or operations-heavy teams
- Interest in growing into a more advanced BSA or systems role over time
Interview Process
- Round 1: Webex interview with hiring manager and team member focused on form assembly skills
- Round 2: Short (15-minute) virtual discussion with the director
- Final Round: Onsite interview with the manager and broader team
- Interviews will assess form assembly aptitude, CRM knowledge, and team fit.
Why Join?
- High visibility, skill-building role with real ownership early on
- Strong chance for full-time conversion
- Opportunity to develop deep expertise in FormAssembly UI systems and Salesforce
- Supportive team environment with mentorship from senior professionals
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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