ServiceNow ITAM Consultant

Employment Eligibility Statement

Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (s). Sponsorship is not available at this time.

Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines. All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Note: This role is located in Cary, NC and follows a hybrid work model, requiring 2–3 days onsite each week. The position is available to eligible candidates based in the North Carolina, United States only.

We are seeking an experienced ServiceNow IT Asset Management (ITAM) Consultant with strong hands-on experience in Hardware Asset Management (HAM) and Software Asset Management (SAM / SAM Pro) on the ServiceNow platform.

The consultant will engage in enterprise customer projects and manage the complete lifecycle of IT assets—from procurement to retirement—while maintaining compliance, governance, and cost efficiency.

Key Responsibilities:

• Design and implement ServiceNow ITAM solutions (HAM & SAM / SAM Pro)
• Manage end-to-end asset lifecycle including request, procurement, deployment, maintenance, and retirement
• Maintain accurate hardware and software asset inventory
• Ensure software license compliance, normalization, reconciliation, and optimization
• Integrate ServiceNow ITAM with CMDB, Discovery, SCCM, JAMF, Intune, Flexera, and other tools
• Build dashboards, reports, and asset compliance metrics
• Support IT asset audits and governance processes
• Collaborate with IT, Procurement, Finance, and Audit teams

Required Skills:

• Strong hands-on experience with ServiceNow ITAM

• Experience with Hardware Asset Management (HAM)

• Experience with Software Asset Management (SAM / SAM Pro)

• Experience with CMDB and ServiceNow Discovery

• Knowledge of IT asset lifecycle management

• Experience with ServiceNow configuration and scripting (Flow Designer, Business Rules, Script Includes)

• Strong stakeholder management skills

Certifications (Required / Preferred):-

Required:

• ServiceNow Certified System Administrator (CSA)

Preferred:

• CIS – Software Asset Management (CIS-SAM)
• CIS – Hardware Asset Management (CIS-HAM)
• ITIL Foundation

Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.