PRODUCT MANAGER Epic Patient Access

• Posted 8 hours ago • Updated 8 hours ago
Full Time
depending on experience
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Job Details

Skills

  • Project Management
  • Preventive Maintenance
  • Reporting
  • Roadmaps
  • KPI
  • Insurance
  • Revenue Management
  • IT Management
  • Product Strategy
  • Ambulatory Care
  • Optimization
  • Workflow
  • Performance Metrics
  • Continuous Improvement
  • Delegation
  • Resource Allocation
  • HIS
  • Performance Management
  • Mentorship
  • Training
  • Professional Development
  • Recruiting
  • Promotions
  • Communication
  • Management
  • Epic
  • Agile
  • Scrum
  • Kanban
  • Salesforce.com
  • DICE
  • MIT
  • Military
  • Collaboration
  • Partnership
  • Law

Summary

City/State:
Yonkers, New York
Grant Funded:
No
Department:
IT - Access/Facility Structure
Work Shift:
Day
Work Days:
MON-FRI
Scheduled Hours:
8:30 AM-5 PM
Scheduled Daily Hours:
7.5 HOURS
Pay Range:
$125,600.00-$157,000.00

PRODUCT MANAGER EPIC PATIENT ACCESS

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report . For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.

As Montefiore has built paths to deliver lifesaving health outcomes to underserved communities, we are looking to the future of tech-enabled care delivery to create better experiences for patients, providers, and operations teams. Montefiore is actively investing in its technology teams as a system-level priority, and we are seeking a Product Manager to join our Epic IT team.

Responsibilities include:
  • Define and evolve the product vision, roadmap, and KPIs for Epic Prelude, including registration, insurance verification and patient self-registration workflows.
  • Partner with clinical, operational, revenue cycle, and IT leadership to align product strategy with organizational goals.
  • Lead discovery efforts to identify workflow gaps, patient access challenges, and enhancement opportunities.
  • Lead discovery and execution of integrated enhancements and projects
  • Partner with operations to ensure alignment of Epic facility hierarchy with operational reality.
  • Maintain Epic's facility-structure optimization across new site expansions, ambulatory sites, joint ventures, and specialty centers.
  • Oversee build, configuration, and optimization across Prelude and closely related modules.
  • Evaluate and implement new Epic features, upgrades, and enhancement requests in alignment with systemwide governance.
  • Serve as SME for Epic Prelude and Facility Structure workflows.
  • Prioritize and manage the product backlog in collaboration with application analysts and technical teams.
  • Drive successful implementation of new capabilities, enhancements, and workflow changes.
  • Monitor performance metrics and conduct post-implementation reviews to ensure continuous improvement.
  • Partner with training teams to support end-user education and ensure smooth adoption.
  • Manage a team of Epic analysts engaged in providing Epic support and enhancements.
    • This includes:
      • Planning the work, delegating effectively and follow up with staff, providing support and guidance.
      • Responsible for resource allocation within his/her product group, managing assignments, and overseeing work for new implementations (new system roll-out or new functionality) and maintenance/support of products.
      • Evaluate the team and its members' level of performance, provide performance management and establish the delivery of top tier services and products.
      • Mentor and identify training needs for team members, ensuring professional development and superior technical expertise.
      • Responsible for staffing decisions and promotion of team members.

Requirements include:
  • Epic ADT and Prelude certification.
  • 3 or more years of experience with Epic Prelude/ADT.
  • Experience with Epic Reports and Extracts
  • Experience operating in a multi-facility health system with complex campus structures.
  • Strong stakeholder and communication skills.
  • Experience managing an Epic technical team

Preferred:
  • Experience with Epic RTE
  • Familiarity with Agile methodologies (Scrum, Kanban).

#SF-DICE-MIT #LI-SC

Montefiore Health System, Inc. is an equal employment opportunity employer. Montefiore Health System, Inc. will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10122138
  • Position Id: JR228727
  • Posted 8 hours ago

Company Info

About Montefiore Health System Inc

Montefiore’s IT professionals use their talents to create and support technologies that save people’s lives, and enhance patient outcomes, and improve enhance quality of life for people in the communities we serve. Yes- we are big – over 30,000 employees - but we are centered in values that start with our communities.

Our IT teams work on the technologies that allow Montefiore’s Children’s Hospital to rank among the nation’s best 15 years in a row. Every facet of Montefiore has reason to be proud. Montefiore’s survival rate for liver transplants is among the best in the country. Cardiology at Montefiore pioneered bloodless heart transplantation and innovative techniques to treat heart illnesses with non-invasive procedures.  US News and World Reports named Montefiore as a leader in orthopedics, urology, pulmonology/lung surgery, and GI surgery, to name a few. Not to mention our school health program that provides integrated health services including behavioral health and dental services to thousands of NY kids who need us.

Why should you care about this?

The network engineers, systems engineers, applications analysts, database developers, project managers, and countless other IT people who are part of Montefiore create an infrastructure that allows our clinicians to perform the lifesaving and life-enhancing work we do every day. Their efforts make it possible for our Albert Einstein College of Medicine to participate in groundbreaking research and share clinical solutions with academic medical centers across the globe. Their skills support strong relationships with government, corporate, and community organizations that help us get paid for the work we do.

By the way- our people work on a diverse platform that includes AWS, Azure, Zscaler, Informatica, Epic, Java, .NET, Oracle, Cisco, Infor, JAMF, VMware, and a nice long list of other tools.

How good would it feel to know that your talents are going to improve things for people in the communities where we live, while working in a respectful, diverse environment? 

Our workplace is routinely recognized at a national level for diversity, including for LGBTQ individuals and people of all ages.

Montefiore's IT employees have access to a generous benefits package. For starters: what would you do with 37 paid days off per year?

Ask a recruiter about our opportunities, career development programs, and our employee benefits – you won’t be disappointed.

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