Field Support Analyst - Indianapolis, IN (Onsite, Monday–Friday 8:00 AM – 5:00 PM) - Contract

Audio-Visual (AV) Support Specialist Location: Indianapolis, IN 46241 (Onsite) Duration: 3-Month Contract We are seeking an Audio-Visual (AV) Support Specialist to provide hands-on technical support for training events and end users in a fast-paced enterprise environment. This role is ideal for someone with strong customer service skills, desktop support experience, and a passion for solving technical issues. Responsibilities Provide on-site AV support for training sessions and events. Troub

Job Title: Field Support Analyst Location: Indianapolis, IN (5 days onsite, Hours: M-F 8am - 5pm) Duration: Long term contract Key Skills: Field Support, Desk side support, Windows 11, Office 365, InTune, Azure, Active Directory Job Duties: This role will be in support of trainings and the candidate will be be there to support all of the AV aspects of the trainings Working with Desk side support Answering technical support issues Working tickets Assisting with the distribution of hardware

Description Our customer is seeking a proactive and eager-to-learn Endpoint Support Specialist to join our team in Indianapolis. Key Responsibilities: Provide hands-on, in-person technical support to end-users addressing a variety of hardware and software issues. Troubleshoot and resolve Tier 2/3 hardware, software, and operating system problems. Supporting Intune as well as experience scripting would be ideal. Manage and resolve IT tickets that require physical intervention or on-site support.

Description Our customer is seeking a proactive and eager-to-learn Endpoint Support Specialist to join our team in Indianapolis. This role is crucial for providing direct, in-person technical support to our users in Indy and Chicago (as needed). The position offers significant opportunity for growth into higher-level engineering tasks for a motivated individual. Key Responsibilities: Provide hands-on, in-person technical support to end-users addressing a variety of hardware and software issues.