Field Service Technician

Field Services / Desktop Support Technician

On-Site - Milwaukee, WI
Intermediate Level
We're looking for a Field Services / Desktop Support Technician to support critical hospital operations through hands-on device refreshes and on-site technical support in Milwaukee. In this role, you'll be a trusted IT presence for hospital staff-ensuring the technology they rely on every day is ready, reliable, and secure.
If you enjoy working face-to-face with users, solving real problems, and being part of a mission-driven healthcare environment, this role offers purpose and stability.

Why This Role Matters

• Support hospital staff and daily clinical operations
• Minimize technology disruptions that impact patient care
• Gain experience in a fast-paced healthcare IT environment
• Work independently while collaborating with a broader IT team

What You'll Be Doing

Desktop & Laptop Support

• Perform laptop and desktop refreshes, including:
  • Hardware installation
  • System configuration
  • Troubleshooting and issue resolution
• Ensure equipment is properly configured and ready for use

On-Site Hospital Support

• Provide in-person technical support to hospital staff in Milwaukee
• Troubleshoot issues quickly and professionally
• Communicate clearly with non-technical users in a clinical setting

Documentation & Inventory

• Maintain accurate records of:
  • Equipment inventory
  • Service requests
  • Completed tasks
• Follow hospital IT policies and procedures

Team Collaboration

• Work closely with IT team members to resolve issues efficiently
• Share updates and documentation to support consistent service delivery

What We're Looking For

Core Qualifications

• Experience in a field services or desktop support role
• Strong customer service and communication skills
• Detail-oriented with strong organizational habits
• Self-motivated and comfortable working independently
• Ability to follow procedures in a regulated environment

Technical Skills

• Desktop and laptop installation and support
• Hardware and basic software troubleshooting
• Basic networking knowledge (a plus)
• Understanding of basic cybersecurity best practices

Education & Experience

• High school diploma or equivalent required
• Technical certifications (CompTIA A+, Network+, or similar) are a plus
• Healthcare IT experience preferred, but not required

Additional Skills That Make You Stand Out

• Time Management: Ability to prioritize tasks in a fast-paced environment
• Adaptability: Comfortable handling unexpected technical issues
• Communication: Clear documentation and user-friendly explanations
• Collaboration: Works well with IT teams and hospital staff

Job Type & Location
This is a Contract position based out of Milwaukee, WI.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milwaukee,WI.
Application Deadline
This position is anticipated to close on Apr 28, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.