IT Support Technician

If you enjoy being hands-on with technology and making a direct impact on people's day-to-day work, this role puts you right where hardware, problem-solving, and customer service come together.

Key Responsibilities

• Perform laptop and desktop refresh activities, including hardware installation, software configuration, and troubleshooting.
• Provide reliable on-site technical support to end users.
• Diagnose and resolve desktop, laptop, and peripheral issues in a timely and efficient manner.
• Maintain accurate documentation of equipment inventory, service requests, and completed work.
• Collaborate closely with IT team members to escalate and resolve technical issues as needed.
• Support IT initiatives such as deployments, upgrades, and hardware replacements.

Qualifications

• CompTIA A+ certification required (candidates actively working toward A+ will also be considered).
• Proven experience in a field services or technical support role.
• Strong customer service skills with the ability to communicate clearly and professionally with both medical and non-technical staff.
• Detail-oriented with strong organizational and documentation skills.
• Self-motivated, dependable, and comfortable working independently in a fast-paced environment.

Education and Experience

• High school diploma or equivalent required; additional technical certifications preferred.

Working Conditions

• Must be able to lift, move, and install computer equipment, including desktops, laptops, monitors, and peripherals.

Required Skills

• Desktop Support
• Hardware and Software Installation
• Troubleshooting
• End-User Support

Top Skills

• Desktop Support
• Installation
• Troubleshooting

Additional Skills and Qualifications

• Time Management: Ability to prioritize and manage multiple tasks effectively.
• Adaptability: Comfortable responding to unexpected issues in a dynamic environment.
• Communication Skills: Strong verbal and written skills for documenting work and explaining technical issues.
• Technical Certifications: CompTIA A+ required; Network+ or similar certifications are a plus.
• Basic Networking Knowledge: Understanding of network connectivity, hardware, and troubleshooting.

Job Type & Location
This is a Contract position based out of Milwaukee, WI.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milwaukee,WI.
Application Deadline
This position is anticipated to close on Apr 24, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.