Power Platform Developer

Skillsets

1. Power BI Service end-user fluency: Able to distinguish sharing issues, RLS issues, and "no data" as different symptoms, and to tell "wrong tenant" apart from "actually lost access."
2. Basic identity/tenant literacy: Enough to explain guest-account behavior and sign-in prompts to a user who experiences issues, without needing admin-level access to fix anything.
3. Triage and ticketing discipline: Follows a structured symptom-to-response script consistently, and logs tickets in a way that lets patterns surface later.
4. Basic Power Automate awareness: This is a nice to have. Recognizes a broken flow as its own category, without needing to build or debug flows.
5. Excellent communication skills: Sets expectations clearly during a high-volume, urgent support window.
6. Clear escalation judgment: Knows when to hand off to a Power BI admin, identity admin, or report/flow owner.

Power Platform skillsets

1. Power Platform expertise: Strong hands-on experience with Power Apps, Power Automate, and Dataverse
2. Copilot Studio: Experience building or supporting copilots and conversational AI solutions.
3. App and workflow troubleshooting: Able to troubleshoot common app issues, failed flows, connectors, permissions, and data-related problems.
4. Data and integration: Comfortable working with Dataverse, SharePoint, SQL, Microsoft 365, and other common data sources.
5. Environment and deployment: Understands Dev, Test/UAT, and Production environments, solutions, and deployment processes.
6. Security and access: Familiar with permissions, security roles, licensing, Entra ID, and DLP policies.
7. Troubleshooting mindset: Able to investigate issues independently, document findings clearly, and identify the right team for escalation.
8. Communication: Strong communication skills and ability to work effectively with both business users and technical teams.

Nice to haves but not critical if it changes the role profile.

9. AI Builder: Experience with AI Builder, document processing, and AI-powered automation.
10. Azure integration: Nice to have experience integrating Power Platform with Azure Functions, APIs, and other Azure services.