Job Summary The Sr. ServiceNow Developer will be responsible for designing, developing, configuring, and enhancing ServiceNow solutions focused on Integrated Risk Management (IRM), Governance, Risk, and Compliance (GRC), and Third-Party Risk Management (TPRM). This role will support complex risk and compliance workflows, develop integrations, implement AI-enabled capabilities, and collaborate with stakeholders to deliver scalable, best-practice ServiceNow solutions within an Agile environment. Key Responsibilities Develop and deliver ServiceNow solutions across IRM, GRC, and TPRM modules, including Policy & Compliance, Risk Management, Audit Management, and Vendor Risk Management. Execute backlog stories from technical design through development, testing, deployment, and production support. Design, configure, and maintain workflows, business rules, script includes, UI policies, client scripts, and other platform components. Configure ServiceNow applications to support risk management, compliance, audit, and third-party risk processes. Build and maintain integrations between ServiceNow and external systems using REST APIs, SOAP services, IntegrationHub, and MID Server technologies. Design and implement AI-enabled capabilities within ServiceNow to support intelligent risk mapping, evidence collection, workflow automation, and operational efficiency. Collaborate with product managers, business stakeholders, and technical teams to gather requirements and develop effective solutions. Participate in Agile ceremonies, including sprint planning, backlog refinement, daily standups, reviews, and retrospectives. Support user acceptance testing (UAT), quality assurance activities, and production deployments. Create and maintain technical documentation, configuration documentation, and implementation artifacts. Conduct code reviews and ensure adherence to platform governance and development standards. Identify technical debt, recommend remediation strategies, and support platform optimization initiatives. Provide technical guidance and best-practice recommendations related to ServiceNow development and platform capabilities. Required Qualifications Minimum 5 years of hands-on ServiceNow development experience. Strong experience with ServiceNow Integrated Risk Management (IRM), Governance, Risk, and Compliance (GRC), and Third-Party Risk Management (TPRM) modules. Experience implementing and supporting Policy & Compliance Management, Risk Management, Audit Management, and Vendor Risk Management solutions. Experience working within Agile/Scrum software development environments. Strong proficiency in JavaScript and ServiceNow development best practices. Experience with Glide APIs, Flow Designer, business rules, script includes, client scripts, and workflow development. Experience building ServiceNow integrations using REST APIs, SOAP services, IntegrationHub, and MID Server. Experience configuring ServiceNow user interfaces, workflows, user roles, security controls, and Access Control Lists (ACLs). Working knowledge of ServiceNow AI capabilities, including Predictive Intelligence, Virtual Agent, AI Search, Now Assist, or similar technologies. Experience designing AI-enabled workflows and automation solutions. Knowledge of risk management and compliance frameworks such as NIST, ISO 27001, SOC 2, COBIT, or similar standards. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication, stakeholder management, and collaboration skills. Preferred Qualifications Experience working within regulated industries such as healthcare, financial services, insurance, or other highly regulated environments. Experience with ServiceNow Performance Analytics, dashboard development, and KRI/KPI reporting. Familiarity with responsible AI practices, AI governance, and human-in-the-loop review processes. Background in enterprise risk management, information security, cybersecurity, audit, or compliance domains. Experience supporting large-scale enterprise ServiceNow implementations and platform modernization initiatives. Certifications ServiceNow Certified Implementation Specialist Risk and Compliance (CIS-RC) preferred. ServiceNow Certified Implementation Specialist Vendor Risk Management (CIS-VRM) preferred. ServiceNow Certified Application Developer (CAD) preferred. Education: Bachelors Degree Certification: ServiceNow Certified Implementation Specialist Risk and Compliance (CIS-RC) , ServiceNow Certified Implementation Specialist Vendor Risk Management (CIS-VRM) , ServiceNow Certified Application Developer (CAD)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: compun
- Position Id: TIWDC5832799
- Posted 2 hours ago
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