Key Responsibilities 1. Data Analysis and Report Development Perform analysis, development, preparation, implementation, and evaluation of complex standard and ad hoc reports that support data collection, access, changes, retrieval and retention related to Medicaid and FoodShare programs Determine report specifications and assist in preparing necessary queries to obtain required data for reports to complete technical queries using SQL/SAS to extract and manipulate data from MES and IM databases. Perform rigorous testing and evaluation of report outputs to ensure accuracy and data integrity. 2. Stakeholder Engagement & Requirements Gathering Collaborate with internal and external stakeholders, management staff, and other colleagues to define reporting requirements and refine system modifications. Translate complex policy language into user-friendly logic flows and technical specifications. Review design layouts and file structures, providing recommendations for resource allocation and optimization. 3. Regulatory Compliance & Policy Integration Review and analyze changes in federal and state rules and regulations for impact on policy and processes, including system software support, especially those necessary for reporting. Implement necessary revisions to reporting frameworks to ensure 100% compliance with shifting regulations. Evaluate standard reports for cost improvements and operational efficiencies. 4. Documentation & Project Leadership Prepare written comprehensive system and data requirements, flowcharts, and draft formal work directives for vendors. Develop end-user documentation, program manuals, and user guides to ensure seamless adoption of reporting tools. Lead small to medium-sized project teams through problem-solving and implementation phases.
General skills and experience: o Excellent interpersonal communication skills o Excellent organization and time management skills o Providing detailed status report updates to Project Manager o Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective o Experience with business analyst and testing industry standards, current and emerging technologies, business process mapping, and reengineering Business analyst skills and experience: o Facilitation Efficiently plan and execute meetings Establish agenda and set meeting objectives Document and distribute meeting decisions and action items Timely follow-up on all action items Document issues and providing to Project Manager Formulate systems to parallel overall business strategies Prepare Risk Identification Prepare Fiscal Analysis (i.e. cost/benefit, ROI, buy/build) Relies on experience and judgment to plan and accomplish goals. Independently, performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. o Elicitation Efficiently and effectively divine business requirements from business area staff o Documentation Use established business requirement templates Produce clear and concise requirements documentation Create traceability to RFP requirements o Validation Effectively and efficiently review and validate documented business requirements with business area staff and owners Review, analyze, and evaluate business systems and user needs o Testing Document clear test plans and create test cases that are traceable to business, functional, non-functional, and transition requirements Effectively and efficiently executes test plan and document test results Document defects and collaborates with other business analysts and developers to resolve and execute regression testing Facilitate review of test results with project stakeholders Data analytics skills and experience: o Analyze and document the current state of existing data repositories and the associated data reporting environments o Assess end-to-end data integration workflows and systems operational dependencies o Create and maintain technical documentation such as data flows, interface control documents, entity relationship diagrams and data catalogs o Assist in clearly defining the future state of enterprise data analytics capabilities o Ability to grasp technical concepts (such as Data Warehouse, ETL, Transactional Batch Processing, Data Schemas, Secured Transport, etc.) and communicate to System Delivery Teams o Gather and analyze end user requirements for new and existing data loads for the enterprise data warehouse o Create technical specifications to load data from disparate source systems into the enterprise data warehouse for reporting and analysis o Experience working in system environments with relational databases (either SAS, MySQL, Oracle, MS SQL, DB2, etc.) o Knowledge of data reporting platforms (either MS SSRS, MS Access, SAS, etc.) o Knowledge of data visualization tools (either SAS Visual Analytics, Power BI, Tableau, etc.) Industry skills and experience o 3 to 5 years of experience performing a business analyst role supporting State Medicaid and MMIS, or similar health care business and system in one or more of the following functional areas: Provider management Member (recipient) eligibility and enrollment Claims and encounters Benefit plan administration Service authorization Financial services Decision support system/data warehouse Pharmacy benefit management Program integrity and utilization management o Certified Business Analysis Professional (CABP) preferred | 
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