· General skills and experience:
o Excellent interpersonal communication skills
o Excellent organization and time management skills
o Providing detailed status report updates to Project Manager
o Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective
o Experience with business analyst and testing industry standards, current and emerging technologies, business process mapping, and reengineering
· Business analyst skills and experience:
o Facilitation
§ Efficiently plan and execute meetings
§ Establish agenda and set meeting objectives
§ Document and distribute meeting decisions and action items
§ Timely follow-up on all action items
§ Document issues and providing to Project Manager
§ Formulate systems to parallel overall business strategies
§ Prepare Risk Identification
§ Prepare Fiscal Analysis (i.e. cost/benefit, ROI, buy/build)
§ Relies on experience and judgment to plan and accomplish goals. Independently, performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
o Elicitation
§ Efficiently and effectively divine business requirements from business area staff
o Documentation
§ Use established business requirement templates
§ Produce clear and concise requirements documentation
§ Create traceability to RFP requirements
o Validation
§ Effectively and efficiently review and validate documented business requirements with business area staff and owners
§ Review, analyze, and evaluate business systems and user needs
o Testing
§ Document clear test plans and create test cases that are traceable to business, functional, non-functional, and transition requirements
§ Effectively and efficiently executes test plan and document test results
§ Document defects and collaborates with other business analysts and developers to resolve and execute regression testing
§ Facilitate review of test results with project stakeholders
· Data analytics skills and experience:
o Analyze and document the current state of existing data repositories and the associated data reporting environments
o Assess end-to-end data integration workflows and systems operational dependencies
o Create and maintain technical documentation such as data flows, interface control documents, entity relationship diagrams and data catalogs
o Assist in clearly defining the future state of enterprise data analytics capabilities
o Ability to grasp technical concepts (such as Data Warehouse, ETL, Transactional Batch Processing, Data Schemas, Secured Transport, etc.) and communicate to System Delivery Teams
o Gather and analyze end user requirements for new and existing data loads for the enterprise data warehouse
o Create technical specifications to load data from disparate source systems into the enterprise data warehouse for reporting and analysis
o Experience working in system environments with relational databases (either SAS, MySQL, Oracle, MS SQL, DB2, etc.)
o Knowledge of data reporting platforms (either MS SSRS, MS Access, SAS, etc.)
o Knowledge of data visualization tools (either SAS Visual Analytics, Power BI, Tableau, etc.)
· Industry skills and experience
o 3 to 5 years of experience performing a business analyst role supporting State Medicaid and MMIS, or similar health care business and system in one or more of the following functional areas:
§ Provider management
§ Member (recipient) eligibility and enrollment
§ Claims and encounters
§ Benefit plan administration
§ Service authorization
§ Financial services
§ Decision support system/data warehouse
§ Pharmacy benefit management
§ Program integrity and utilization management
Certified Business Analysis Professional (CABP) preferred
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